Overall, how easy do you find it to schedule appointments?

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* 1. Overall, how easy do you find it to schedule appointments?

How easy was the registration process?

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* 2. How easy was the registration process?

During your most recent visit, did our receptionists treat you with courtesy and respect?

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* 3. During your most recent visit, did our receptionists treat you with courtesy and respect?

During your most recent visit, did your healthcare provider listen carefully to you?

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* 4. During your most recent visit, did your healthcare provider listen carefully to you?

How satisfied were you with the amount of time your provider spent with you?

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* 5. How satisfied were you with the amount of time your provider spent with you?

Wait time includes time spent in the waiting room and exam room. During your most recent visit, did you see your healthcare provider within 15 minutes of your appointment time?

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* 6. Wait time includes time spent in the waiting room and exam room. During your most recent visit, did you see your healthcare provider within 15 minutes of your appointment time?

Did your healthcare provider explain things in a way that was easy to understand?

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* 7. Did your healthcare provider explain things in a way that was easy to understand?

In the last 12 months, did you see your provider wash OR sanitize their hands?

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* 8. In the last 12 months, did you see your provider wash OR sanitize their hands?

Do you feel our sliding fee is reasonable?

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* 9. Do you feel our sliding fee is reasonable?

Did you find our hours of operation convenient?

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* 10. Did you find our hours of operation convenient?

How much do transportation-related challenges prevent you from being seen by your provider?

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* 11. How much do transportation-related challenges prevent you from being seen by your provider?

How did you hear about Your community Health Center?

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* 12. How did you hear about Your community Health Center?

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