The Nation Subscriber Experience Survey

Thank you for subscribing to The Nation. In an effort to improve your online experience, we’d like to learn more about your recent subscription purchase.

This survey is just 11 questions and will take you about five minutes to complete.

Question Title

* 1. Once you completed your subscription purchase, you were redirected to the explanation of your Subscriber Benefits. Did you click through all the pages?

I looked at the first few pages and then exited by clicking on The Nation logo.

Yes, I clicked through the entire Benefits webpages and then was redirected to The Nation website.

I immediately clicked on The Nation logo and went to the website because I was already aware of the subscription benefits.

No, I was not interested in learning more.

Not then, but I returned to it later using my Subscriber Dashboard.

I do not recall seeing the Benefits site.

Question Title

* 2. Did you know that you can revisit your Subscriber Benefits anytime by going to your Subscriber Dashboard on the website?

Yes.

No.

Question Title

* 3. Which device did you use to subscribe to The Nation?

My laptop or home computer.

My phone.

My tablet.

Question Title

* 4. Would you say that navigating the Benefits website was easy and intuitive?

Yes.

No.

Question Title

* 5. If you answered “No” to the previous question, could you please tell us more: What was difficult about it?

Question Title

* 6. What would you improve about the Benefits website? (You can mention technical changes or any new sections you would like to see, for example.)

Question Title

* 7. Did you learn anything new about The Nation’s products and services?

Yes.

No.

Question Title

* 8. Did you click on any of the following pages to learn more: Shop, Donations, Travels, Archive?

Yes.

No.

Question Title

* 9. Did you sign up for any of the e-mails? Mark all that apply.

Yes: The Daily.

Yes: The Weekly.

Yes: Take Action.

I did not sign up for any.

I am already a subscriber to The Nation’s newsletters.

Question Title

* 10. Mark the statements that you agree with. Mark all that apply.

I learned something new about The Nation products and experiences by taking a look at the full Subscriber Benefits.

I subscribed to read The Nation online or in print, but I clicked on other products as well and now use them (podcast, newsletter, shop, etc.).

Going through this onboarding experience made me feel that The Nation cares about my experience as a subscriber.

Now that I know all of the benefits of the subscription, I do not plan to cancel it anytime soon.

Now that I know all of the benefits of the subscription, I plan to renew my subscription when the time comes.

I will recommend a subscription to The Nation to my friends and family.

All of the above applies to me.

None of the above applies to me.

The Nation Subscriber Experience Survey

Question Title

* 1. Once you completed your subscription purchase, you were redirected to the explanation of your Subscriber Benefits. Did you click through all the pages?

Question Title

* 2. Did you know that you can revisit your Subscriber Benefits anytime by going to your Subscriber Dashboard on the website?

Question Title

* 3. Which device did you use to subscribe to The Nation?

Question Title

* 4. Would you say that navigating the Benefits website was easy and intuitive?

Question Title

* 5. If you answered “No” to the previous question, could you please tell us more: What was difficult about it?

Question Title

* 6. What would you improve about the Benefits website? (You can mention technical changes or any new sections you would like to see, for example.)

Question Title

* 7. Did you learn anything new about The Nation’s products and services?

Question Title

* 8. Did you click on any of the following pages to learn more: Shop, Donations, Travels, Archive?

Question Title

* 9. Did you sign up for any of the e-mails? Mark all that apply.

Question Title

* 10. Mark the statements that you agree with. Mark all that apply.

Question Title

* 11. How can we make your subscriber experience better? Please, share your thoughts with us or skip the question.