Skip to content
The Nation Subscriber Experience Survey
Thank you for subscribing to
The Nation
. In an effort to improve your online experience, we’d like to learn more about your recent subscription purchase.
This survey is just 11 questions and will take you about five minutes to complete.
OK
*
1.
Once you completed your subscription purchase, you were redirected to the explanation of your Subscriber Benefits. Did you click through all the pages?
(Required.)
I looked at the first few pages and then exited by clicking on
The Nation
logo.
Yes, I clicked through the entire Benefits webpages and then was redirected to
The Nation
website.
I immediately clicked on
The Nation
logo and went to the website because I was already aware of the subscription benefits.
No, I was not interested in learning more.
Not then, but I returned to it later using my Subscriber Dashboard.
I do not recall seeing the Benefits site.
*
2.
Did you know that you can revisit your Subscriber Benefits anytime by going to your Subscriber Dashboard on the website?
(Required.)
Yes.
No.
*
3.
Which device did you use to subscribe to
The Nation
?
(Required.)
My laptop or home computer.
My phone.
My tablet.
4.
Would you say that navigating the Benefits website was easy and intuitive?
Yes.
No.
5.
If you answered “No” to the previous question, could you please tell us more: What was difficult about it?
6.
What would you improve about the Benefits website? (You can mention technical changes or any new sections you would like to see, for example.)
7.
Did you learn anything new about
The Nation
’s products and services?
Yes.
No.
8.
Did you click on any of the following pages to learn more: Shop, Donations, Travels, Archive?
Yes.
No.
9.
Did you sign up for any of the e-mails? Mark all that apply.
Yes: The Daily.
Yes: The Weekly.
Yes: Take Action.
I did not sign up for any.
I am already a subscriber to
The Nation
’s newsletters.
*
10.
Mark the statements that you agree with. Mark all that apply.
(Required.)
I learned something new about
The Nation
products and experiences by taking a look at the full Subscriber Benefits.
I subscribed to read
The Nation
online or in print, but I clicked on other products as well and now use them (podcast, newsletter, shop, etc.).
Going through this onboarding experience made me feel that
The Nation
cares about my experience as a subscriber.
Now that I know all of the benefits of the subscription, I do not plan to cancel it anytime soon.
Now that I know all of the benefits of the subscription, I plan to renew my subscription when the time comes.
I will recommend a subscription to
The Nation
to my friends and family.
All of the above applies to me.
None of the above applies to me.
11.
How can we make your subscriber experience better? Please, share your thoughts with us or skip the question.
Current Progress,
0 of 11 answered
