Please tell us how to better serve you!

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* Print First Name

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* Print last name

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* Phone #

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* The phone number provided above is a:

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* E-mail Address:

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* Would you like to receive E-mail alerts about disruptions of Island Transit service?

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* If so, check applicable routes and provide email address above:

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* Do you utilize Island Transit’s RouteShout 2.0 App?

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* If so, are you satisified with the App?

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* If you are dissatisfied, please tell us how it could be improved.

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* What Island Transit routes do you currently utilize?

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* What  city does your first trip of the day typically originate?

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* In reference to the above question, please list the major street/cross street/landmark of the city where your first trip originates.

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* If you transfer on your travels, what transit system(s) do you transfer to or from?

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* What city do you typically get off of the bus (or if you transfer, what is your final stop location)?

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* In reference to the above question, please list the major street/cross street/landmark of your final stop.

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* What is the your main purpose for utilizing Island Transit? (select one)

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* Including today, in the past 7 days, how many days have your ridden and Island Transit bus? (select one):

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* In what year did you begin using Island Transit buses? (select one)

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* Which one describes you best?

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* Which one best describes your total annual household income?

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* How many licensed drivers live in your household?

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* If  you are a student, where do you attend school?

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* In what city or area do you live in and what is your zip code? (select one)

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* In what city do you work or attend school?  List the zip code of that location. Or, list any town or city not listed, along with zip code of that location.

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* Which reason best describes why you use Island Transit?

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* Which reason best describes why you choose not to use Island Transit?

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* For each of the following criteria, please rate Island Transit between 1 and 5

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* (A)   Total travel time during your bus trips

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* (B)   Buses running on-time

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* (C)   Courtesy of drivers

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* (D)   Frequency of service

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* (E)   Time buses start running in morning

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* (F)   Time buses stop running in the evening

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* (G)   Transfer connections between Island Transit buses

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* (H)   Cleanliness inside buses

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* (I)   Comfort level with behavior of other riders on buses

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* (J)   Sense of personal safety at regular transit stops

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* (K)   Sense of personal safety at Harbor Station

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* (L)   Ease of getting route/schedule information

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* (M)   Service for commuters or access to employment

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* (N)   Access to businesses or shopping

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* (O)   Access to medical, human services or government services

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* (P)   Service for visitors and tourist

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* (Q)   Connections arriving Clinton Ferry Terminal

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* (R)   Connections departing Clinton Ferry Terminal

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* (S)   Connections arriving Coupeville Ferry Terminal

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* (T)   Connections departing Coupveville Ferry Terminal

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* (U)   Connections to/from neighboring transit agencies

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* (V)   Saturday service routes and schedules

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* (W)   Transfers between routes in Oak Harbor

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* (X)   Transfers between routes on South Whidbey

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* (Y)   Service to/from community events

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* (Z)   Overall rating of Island Transit

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* From the list of services above, list the corresponding letter of the service that you believe is "most important" for Island Transit to improve?  (example:  A, B, C ...)

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* From the list of services listed above, list the corresponding letter of the service that you believe is "next most important" for Island Transit to improve. (example:  A, B, C ...)

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*
In the past four weeks, if at all, have you used any of these for Island Transit information?

  Not at all Used, but less than once a week Used about once a week Use more often than once a week
The printed service guide
(paper schedule and maps)
Island Transit website
Information at bus stops,
ferries & stations
Google Trip Planner
RouteShout App

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* Does Island Transit enable you to reach your destination?

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* Does Island Transit enable you to return home from your destination?

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* What changes would you like to see with Island Transit's existing route structure?

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* What aspects of the current route structure would you like to remain the same?

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* Comments 

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