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* 1. The number of carrier and plan design options presented was

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* 2. Did you feel you had enough time to make a decision?

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* 3. Did we communicate effectively with you during the renewal process?

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* 4. How would you rate the overall renewal experience?

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* 5. Did we provide enough information for you to make an educated decision?

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* 6. What suggestions do you have to improve the renewal process?

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* 7. Was the open enrollment process effective?

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* 8. Were the meetings well organized and informative?

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* 9. Did we provide your employees enough information to make their election?

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* 10. What suggestions do you have to improve the open enrollment process?

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