The James Group Renewal Survey Question Title * 1. The number of carrier and plan design options presented was just right too many not enough Question Title * 2. Did you feel you had enough time to make a decision? yes no Question Title * 3. Did we communicate effectively with you during the renewal process? yes no Question Title * 4. How would you rate the overall renewal experience? great good okay needs improvement Question Title * 5. Did we provide enough information for you to make an educated decision? yes no Question Title * 6. What suggestions do you have to improve the renewal process? Question Title * 7. Was the open enrollment process effective? yes no Question Title * 8. Were the meetings well organized and informative? yes no Question Title * 9. Did we provide your employees enough information to make their election? yes no Question Title * 10. What suggestions do you have to improve the open enrollment process? Done