Exit this survey

1. Default Section

Question Title

* 1. Name (optional):

Question Title

* 2. Phone number (required to be eligible for prize):

Question Title

* 3. At which location was your appointment scheduled?

Question Title

* 4. Scheduling my appointment was quick and easy.

Question Title

* 5. The scheduler answered the phone in a pleasant tone and identified herself by name.

Question Title

* 6. Appointment Information

Date
Time

Question Title

* 7. The receptionist acknowledged my arrival promptly.

Question Title

* 8. The receptionist was courteous and friendly.

Question Title

* 9. Once here, I was taken back for my appointment in a timely manner.

Question Title

* 10. The sonographer introduced herself and was friendly and helpful.

Question Title

* 11. The sonographer explained the exam and answered my questions.

Question Title

* 12. For patients enrolled in our Chronic Disease Programs, including the Gestational Diabetes Program, the Asthma Program or the Gestational Hypertension Program (if not enrolled in any of these skip to next question)- Communicating with the nursing staff was easy.

Question Title

* 13. Overall my questions and concerns were addressed to my satisfaction.

Question Title

* 14. I was rescheduled/checked out quickly and efficiently.

Question Title

* 15. The billing staff identified themselves and spoke to me in a professional manner.

Question Title

* 16. My billing questions were answered to my satisfaction.

Question Title

* 17. Overall, the staff delivered great customer service.

Question Title

* 18. Overall, I would rate my experience at the Delaware Center for Maternal and Fetal Medicine of Christiana Care as:

Question Title

* 19. If there were one thing we could change to make your experience better, what would it be?

T