Goodwill of The Great Plains Satisfaction Survey

Thank you for taking the time to respond to our survey!

1.Year Survey Taken
2.Goodwill staff helps me with what I need.
Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
3.I felt comfortable working with Goodwill staff.
Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
4.The services I received at Goodwill helped me reach my goals.
Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
5.My complaints, suggestions, or ideas were taken seriously by Goodwill staff.
Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
6.Goodwill staff treated me with respect and compassion.
Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
7.Goodwill staff responded to my questions or concerns quickly.
Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
8.I would recommend Goodwill services to other people.
Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
9.(Integrated Day Services Only) I am satisfied with the quality of food I am given at Goodwill.
Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
10.I am satisfied with the services I received from Goodwill.
Strongly Agree
Somewhat Agree
Neither Agree or Disagree
Somewhat Disagree
Strongly Disagree
11.I was involved in the following programs:
12.As a result of the services I received, my life is:
Better
Somewhat Better
Neither Better or Worse
Somewhat Worse
Worse
13.Please share additional comments below and any suggestions you have for how Goodwill can improve their services.
14.Please list any barriers to services at Goodwill of the Great Plains that you feel may need to be addressed?