Copy of Help us develop your Disability Action Plan (v2)

Have your say

Thank you for participating in this short survey. It will help us to understand the needs of our patients with a disability, and their family and carers.

Depending on your answers, the survey should take around 5-10 minutes to complete.

The survey is anonymous, so please be open and honest with your responses. The information you provide will only be used to help improve our services and will not affect your relationship with Monash Health or any of the clinicians or specialists who your provide care.

If you choose, you can stop or exit this survey at any time by closing your browser window and your responses will not be captured.

Question Title

* 1. Please tell us which of the following statements best describes you. Select all that apply

I am, or have been, a patient or client at Monash Health and I have a disability

I am a relative and/or carer of a patient or client with a disability

I have visited a patient and Monash Health and I have a disability

I am a person with a disability and have not been a patient, or a visitor to Monash Health

Other (please specify)

Question Title

* 2. How old are you?

0-14 years

15 - 24 years

25 - 39 years

40 - 49 years

50 - 64 years

65 + 80 years

80 years +

Question Title

* 3. If you are a relative or a carer of a person with a disability, how old is the person you care for?

0-14 years

15 - 24 years

25 - 39 years

40 - 49 years

50 - 64 years

65 + 80 years

80 years +

Not Applicable

Question Title

* 4. What is the main language you speak at home?

English

Italian

Greek

Vietnamese

Arabic

Cantonese

Mandarin

Turkish

Spanish

Croatian

Other (please specify)

Question Title

* 5. Are you of Aboriginal or Torres Strait Islander origin? (For persons of both Aboriginal and Torres Strait Islander origin, mark both ‘Yes’ boxes). Select all that apply

Yes, Aboriginal

Yes, Torres Strait Islander

Prefer not to say

None of the above

Question Title

* 6. What is your gender identity?

Male

Female

Transgender male

Transgender female

Genderqueer

Non-binary

Intersex

Prefer to self-describe

Prefer not to say

Other (please specify)

Question Title

* 7. What description below best describes your disability, or the person you care for?

I have an intellectual disability

I have a physical disability

I have an Acquired Brain Injury

I have a sensory disability (I am deaf and/ or blind)

I have a psychosocial disability (mental health)

I have a chronic disease that causes me to have a disability

I have a learning disability

I have a neurological disability

I live with physical disfigurement

Prefer not to say

Other (please specify)

None of the above

Question Title

* 8. Which Monash Health site do you visit most? Select one only

Monash Medical Centre, Clayton

Moorabbin Hospital

Dandenong Hospital

Casey Hospital

Kingston Centre

Cranbourne Centre

Springvale Community Health Centre

Monash Health Community, Dandenong

Berwick Community Health Centre

I, or the person I care for, recieves their care at home

Other (please specify)

Question Title

* 9. How can Monash Health make services or venues easier for people with disability to use? Select all options that apply.

Provide more telehealth appointments

Provide more accessible parking

More accessible buildings design (ramps, lifts, etc)

Better signage

Provide easier ways of reaching your health care professionals

Improved communication and notifications from Monash Health about your appointments

Other (please specify)

Question Title

* 10. What are the biggest barriers or challenges for people with disability in receiving care at Monash Health? Select all options that apply.

Monash Health building/s are difficult, or impossible to access

Limited, or no, accessible car spaces

The cost of the appointment

The cost involved in parking

Accessing, understanding or receiving information from Monash Health is difficult

Lack of understanding of your, or the person you care for, disability needs by staff

Wait times to get an appointment

Accessible toilets or change rooms are limited or not available at Monash Health

No information on how to get the help I need

I don't have confidence my disability needs can be met by staff

I haven't experienced any barriers or challenges at Monash Health

Other (please specify)

Question Title

* 11. Thinking about the way we communicate with you, or the person you care for, how could Monash Health better meet your comminication needs? Select all options that apply.

Ask me if I have a communication device (eg: Communication board)

I would prefer to be phoned rather than send me a text message about my appointment

The health information I am sent needs to be easier to read

Use more videos to help me understand about my health rather than written information

Give me my care plan in a way I prefer (please explain what would help in the box below)

Comment

Question Title

* 12. Thinking about your disability, or the disability of the person you care for, how can Monash Health improve the care we provide to you overall?

Thank you for taking the time to complete this survey. Your responses will help us to better understand the needs of people who access Monash Health sites and services.

If you have any questions in relation to the survey, or if you would like to speak to someone with regards to your feedback, please email disabilityactionplan@monashhealth.org.

Please don’t forget to click the ‘submit’ button below to register your survey.