2019 Emotional Intelligence Benchmark Study of Marketing Executives

Emotional Intelligence Inventory

Alright, let's begin. This study has been designed to evaluate your behavioral responses to emotional situations that commonly occur in the workplace. There are no right answers. In self-reflection, the response that appeals to you first is most often the truest reflection.

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* 1. When emotions arise. What happens first?

I feel.

I think.

I'm not sure.

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* 2. How often do you ask your team members how they are feeling?

Always

Usually

Sometimes

Rarely

Never

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* 3. How would you feel if someone cried in a business meeting because they were upset about the outcome?

Very positive

Positive

Neutral

Negative

Very negative

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* 4. How do you respond when someone around you is experiencing a high intensity of emotion?

Confront them

Join them

Avoid them

Comfort them

Help them

Fix them

Watch them

Other (please specify)

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* 5. How would you handle an employee who is experiencing an extremely difficult emotional situation that is affecting their performance?

I would sit down with the employee and involve human resources to ensure the best possible outcome and highest availability of support.

I would refer them to human resources or another team member who is best trained to handle the situation.

Other

I’m not sure.

I would personally work with them and ensure they had all the resources they need to support their performance improvement plan.

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* 6. How do you respond when you experience heightened emotions in the office?

I take a deep breath. Then allow the emotion to arise and pass on it’s own.

I react. I allow my emotions to run through me and respond accordingly.

I take a break. Then come back to the situation when I feel more comfortable.

I take control. The office isn’t the place for emotions.

I keep it to myself. I’m a private person and choose to process privately.

I communicate. I explain what I am feeling directly with those it affects.

I meditate. I provide space to reflect on my emotions.

Other (please specify)

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* 7. In the last 30 days which emotions have you felt in the office and at what level of intensity?

	No intensity	Low intensity	Neutral intensity	Moderate intensity	High intensity
Elation	Elation No intensity	Elation Low intensity	Elation Neutral intensity	Elation Moderate intensity	Elation High intensity
Inspiration	Inspiration No intensity	Inspiration Low intensity	Inspiration Neutral intensity	Inspiration Moderate intensity	Inspiration High intensity
Joy	Joy No intensity	Joy Low intensity	Joy Neutral intensity	Joy Moderate intensity	Joy High intensity
Pride	Pride No intensity	Pride Low intensity	Pride Neutral intensity	Pride Moderate intensity	Pride High intensity
Excitement	Excitement No intensity	Excitement Low intensity	Excitement Neutral intensity	Excitement Moderate intensity	Excitement High intensity
Depression	Depression No intensity	Depression Low intensity	Depression Neutral intensity	Depression Moderate intensity	Depression High intensity
Fear	Fear No intensity	Fear Low intensity	Fear Neutral intensity	Fear Moderate intensity	Fear High intensity
Achievement	Achievement No intensity	Achievement Low intensity	Achievement Neutral intensity	Achievement Moderate intensity	Achievement High intensity
Shame	Shame No intensity	Shame Low intensity	Shame Neutral intensity	Shame Moderate intensity	Shame High intensity
Fulfillment	Fulfillment No intensity	Fulfillment Low intensity	Fulfillment Neutral intensity	Fulfillment Moderate intensity	Fulfillment High intensity
Anxiety	Anxiety No intensity	Anxiety Low intensity	Anxiety Neutral intensity	Anxiety Moderate intensity	Anxiety High intensity
Anger	Anger No intensity	Anger Low intensity	Anger Neutral intensity	Anger Moderate intensity	Anger High intensity
Stress	Stress No intensity	Stress Low intensity	Stress Neutral intensity	Stress Moderate intensity	Stress High intensity
Guilt	Guilt No intensity	Guilt Low intensity	Guilt Neutral intensity	Guilt Moderate intensity	Guilt High intensity
Gratitude	Gratitude No intensity	Gratitude Low intensity	Gratitude Neutral intensity	Gratitude Moderate intensity	Gratitude High intensity
Disappointment	Disappointment No intensity	Disappointment Low intensity	Disappointment Neutral intensity	Disappointment Moderate intensity	Disappointment High intensity

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* 8. How often do you have regrets about the way you responded to something at work?

Always

Usually

Sometimes

Rarely

Never

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* 9. Please tell us a story about a time when you demonstrated exceptional leadership skills in emotional intelligence? *Please note, by sharing here you agree to allow us to publish your response in part or in its entirety. All responses will be anonymized prior to publishing.