In an effort to continually improve our products and processes, please take a moment to share your feedback. Thank you.

In an effort to continually improve our products and processes, please take a moment to share your feedback. Thank you.

* 1. What is your company's name?

* 2. Product Quality:

  Strongly disagree Disagree Neutral Agree Strongly agree
Kennedy's QMS meets my quality system standards and requirements
Quality is consistent across orders
Overall product quality meets or exceeds requirements

* 3. Customer Service:

  Strongly disagree Disagree Neutral Agree Strongly agree
Customer service is friendly, courteous and professional
Customer service is timely and responsive
Overall customer service meets or exceeds requirements

* 4. Delivery Performance

  Strongly disagree Disagree Neutral Agree Strongly agree
Delivery timing is reliable
Delivery schedules are flexible when changes are requested
Shipping documents are accurate and in the required format
Overall delivery performance meets or exceeds requirements

* 5. Quotation & Pricing:

  Strongly disagree Disagree Neutral Agree Strongly agree
Responses to requests for quotes/pricing are timely
Pricing is competitive

* 6. Overall Satisfaction:

  Strongly disagree Disagree Neutral Agree Strongly agree
Overall, Kennedy Fabricating meets or exceeds expectations
Overall, Kennedy Fabricating strives to take care of its customers

* 7. Is there any person at Kennedy Fabricating you would like to recognize or mention based on positive or negative experiences with them? Please explain.

* 8. Your Name, Title, & Contact #. You may also submit your survey anonymously.

Report a problem

T