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* 1. Satisfaction of the referral process to schedule your Team appointment.

* 2. Overall quality of service received at your Team appointment.

* 3. Knowledge and skills of the Team

* 4. Questions answered and things explained clearly

* 5. Time spent discussing your child's care & treatment and your questions and concerns

* 6. Concern/caring attitude of each Team member

* 7. Degree to which you were involved in decisions about your child's care

* 8. What was good? Any information or experience particularly helpful?

* 9. Any specialist you wanted to see and did not?
Would you be willing to come to a separate appointment to meet with the geneticist or other specialist?

* 10. What can we improve on? Please provide any suggestions you may have to improve the care or service our Cleft/Craniofacial Team provides: