MCE Website Survey

Please share your feedback in this brief (3-5 minute) survey regarding our website: mceCleanEnergy.org.

Question Title

* 1. What is the main reason you typically visit the MCE website? (select all that apply)

General customer information (rates, plans, opting-in, etc.)

Organization information (leadership, team members or contact info)

Regulatory documents or information

MCE Programs (solar, electric vehicle charging, etc.)

Community info (sponsorships, events, involvement, etc.)

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* 2. How easy is it to find what you’re looking for on the MCE website?

Very easy

Somewhat easy

Neither easy nor difficult

Somewhat difficult

Very difficult

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* 3. How easy is it to understand the content on the MCE website?

Very easy

Somewhat easy

Neither easy nor difficult

Somewhat difficult

Very difficult

Is there one area that is more difficult to understand than others?

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* 4. What area of the website do you find most helpful?

Question Title

* 5. What additional information or feature would you like to see added to the MCE website? (select up to 3)

More images or graphics

Additional sponsorship information

Maps of MCE's coverage area

Videos

More regional photos

Additional language options

Media/Press Kit

Other (please specify)

Question Title

* 6. What is your relationship to MCE?

MCE Board Member or Staff

Customer

Partner or Vendor - Municipal, Business or Community

Other

Optional for clarifying Other

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* 7. How often do you visit the MCE website?

Every day

A few times a week

A few times a month

Once or twice a month

Less than once a month

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* 8. Which county do you live in? If it's not listed below, select the county that you work in.

Marin

Contra Costa

Napa

Solano

Alameda

San Francisco

Other

Question Title

* 9. Which social media channel do you use the most?

Facebook

Twitter

Instagram

Nextdoor

Snapchat

WeChat

Other (please specify)

MCE Website Survey

Question Title

* 1. What is the main reason you typically visit the MCE website? (select all that apply)

Question Title

* 2. How easy is it to find what you’re looking for on the MCE website?

Question Title

* 3. How easy is it to understand the content on the MCE website?

Question Title

* 4. What area of the website do you find most helpful?

Question Title

* 5. What additional information or feature would you like to see added to the MCE website? (select up to 3)

Question Title

* 6. What is your relationship to MCE?

Question Title

* 7. How often do you visit the MCE website?

Question Title

* 8. Which county do you live in? If it's not listed below, select the county that you work in.

Question Title

* 9. Which social media channel do you use the most?

Question Title

* 10. Anything else you'd like to share about the MCE website?