Customer Feedback

Thank you for visiting Options Salon & Spa.  With superior customer service as our main objective, we ask that you please fill out this survey as a follow-up to your experience. Our technicians use this valuable information to improve their skills and ensure that all Options customers have a pleasurable experience every visit. If you have additional comments, please note them at the end of the survey or contact our Salon & Spa Manager at 440-331-0084. Thank you for taking the time to fill out this survey.

* 1. If this was your first time at Options Salon & Spa, did you receive a new client pack?

* 2. How long have you been a client of Options Salon & Spa?

* 3. What service(s) did your receive at your visit?

* 4. Who was your technician/ stylist?

* 5. How would you rate your front desk service?

  Excellent About average Average Below average Poor
Greeting
Appearance
Professionalism
Efficiency
Communication
Check Out Procedure

* 6. How would you rate your service with your stylist/ technician?

  Excellent About average Average Below average Poor N/A
Greeting
Appearance
Consultation
Efficiency
Communication
Explanation of products and at-home care
End result of service

* 7. Based on your most recent experience would you recommend Options Salon & Spa to others?

* 9. Do you have any other comments, questions, or concerns?

* 10. Please provide your name and email address below to be entered into a drawing to win a $25 gift card to Options Salon & Spa.  Thank you.

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