Customer Feedback

Thank you for visiting Options Salon & Spa.  With superior customer service as our main objective, we ask that you please fill out this survey as a follow-up to your experience. Our technicians use this valuable information to improve their skills and ensure that all Options customers have a pleasurable experience every visit. If you have additional comments, please note them at the end of the survey or contact our Salon & Spa Manager at 440-331-0084. Thank you for taking the time to fill out this survey.

If this was your first time at Options Salon & Spa, did you receive a new client pack?

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* 1. If this was your first time at Options Salon & Spa, did you receive a new client pack?

How long have you been a client of Options Salon & Spa?

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* 2. How long have you been a client of Options Salon & Spa?

What service(s) did your receive at your visit?

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* 3. What service(s) did your receive at your visit?

Who was your technician/ stylist?

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* 4. Who was your technician/ stylist?

How would you rate your front desk service?

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* 5. How would you rate your front desk service?

  Excellent About average Average Below average Poor
Greeting
Appearance
Professionalism
Efficiency
Communication
Check Out Procedure
How would you rate your service with your stylist/ technician?

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* 6. How would you rate your service with your stylist/ technician?

  Excellent About average Average Below average Poor N/A
Greeting
Appearance
Consultation
Efficiency
Communication
Explanation of products and at-home care
End result of service
Based on your most recent experience would you recommend Options Salon & Spa to others?

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* 7. Based on your most recent experience would you recommend Options Salon & Spa to others?

Do you have any other comments, questions, or concerns?

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* 9. Do you have any other comments, questions, or concerns?

Please provide your name and email address below to be entered into a drawing to win a $25 gift card to Options Salon & Spa.  Thank you.

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* 10. Please provide your name and email address below to be entered into a drawing to win a $25 gift card to Options Salon & Spa.  Thank you.

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