North/West/East Lambton CHC Client Experience Survey

Your answers will help us improve the care we provide.  Participation is optional and all your responses are anonymous.  Thank you for your time!
Thinking about your experiences with us OVER THE LAST YEAR OR SO . . .

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* 1. Did you get an appointment on the date you wanted?

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* 2. The last time you were sick or were concerned you had a health problem, how many days did it take from when you first tried to see your doctor or nurse practitioner to when you actually had an appointment (virtually or in-person)?

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* 3. When you need an appointment, how often is it with your usual doctor or nurse practitioner?

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* 4. When you see your doctor or nurse practitioner, how often do they or someone else in the office:

  Always Often Sometimes Rarely Never
Involve you as much as you want to be in decisions about your care and treatment?
Treat you with respect?
Communicate in a way you can understand?
Take your cultural values into account?
Make you feel comfortable and welcome?

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