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* 1. The image of an iceberg has often been used to describe culture. Some aspects of culture are visible, observable behavior (surface culture) and some are invisible, beneath-the-surface values and assumptions (deep culture). Which of the following are considered deep culture (beneath the surface)?

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* 2. Behaviors to look for that might indicate a dog is uncomfortable with your presence:

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* 3. Public health policies, programs, and priorities should be developed and evaluated through processes that ensure an opportunity for input from community members.

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* 4. Public health institutions should ensure the professional competence of their employees.

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* 5. If a client has a complaint (about privacy or any program/area) regarding the Health District, the complaint may be written, verbal, electronic (i.e. email).

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* 6. A client who feels as though CCCHD is not complying with the Health Insurance Portability and Accountability Act of 1996 (HIPAA) can file a complaint to the Secretary of Health and Human Services, but must do so through CCCHD.

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* 7. Today’s training met the proposed objectives.

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* 8. Today’s objectives applied to me in my role at CCCHD.

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* 9. Today’s training met my expectations.

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* 10. Today’s training exceeded my expectations.

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* 11. I learned something new today.

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* 12. I will apply something I learned today at my job.

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