MANITOBA TOURISM EDUCATION COUNCIL IN PARTNERSHIP

WITH

BEAUSEJOUR BROKENHEAD DEVELOPMENT CORPORATION (BBDC)

EASTMAN TOURISM

EASTMAN VOCATIONAL TRAINING CENTRE (EVTC)

Delivering a FREE Training Session in Beausejour on May 25th, 2019 with a Complimentary Lunch

Time:  9:00 am – 4:00 pm

Location: Sunrise Education Centre
2nd Street North 
Beausejour, MB R0E 0C0

MANITOBA SERVICE EXCELLENCE
TRAINING TO GIVE YOUR  BUSINESS THE COMPETITIVE EDGE

This workshop will discuss the impact of working as a customer focused team has on the future of your company.

With customer expectations increasing and service decreasing: your business can gain the competitive edge by providing consistent, exceptional service. By the end of this workshop you will understand a Domino effect that your attitude, attention to detail and how working with Customer Focus Team has on future company. You will gain tools to become a service professional, maintain positivity, work together as a team, service recovery and manage workplace risk.

You will learn the benefits of having an unhappy customer inform you that they are not satisfied with your product or service, so you will have an opportunity to fix it and keep that customer return to your business.

Manitoba Service and Excellence is a workshop that is applicable to ANY TYPE OF BUSINESS SERVING CUSTOMERS

REGISTRATION ON LINE:  SPACE LIMITED - ONLY 20 SEATS
 
RSVP by: May 17th, 2019 to bbdc@townofbeausejour.com

More Information: Please contact Anna W. Mondor – Marketing Director of Beausejour Brokenhead Development Corporation (BBDC) at 204-268-1956

This Training was brought to you courtesy of MTEC, BBDC, EASTMAN TOURISM and EVTC

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* 1. Contact Information

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* 2. Are you a student?

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* 3. Do you work in the tourism industry?

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* 4. Are you a business owner?

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* 6. Do you have any allergies?

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