COVID: How is your business coping?

It's been six months since COVID started. How has your business been coping? We want to hear your experiences. This survey takes 3 minutes to complete.

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* 1. Which of the following statements best describes your business?

Our business is still trading

We have temporarily closed our business during the Coronavirus crisis– but we plan to re-open when possible

All businesses in our industry sector have been required to close during the Coronavirus crisis – but we plan to re-open
when appropriate

We have chosen to close our business permanently due to the Coronavirus crisis– we will not re-open

We have closed down our business permanently – unrelated to the Coronavirus crisis

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* 2. During the COVID-19 crisis, some businesses have stayed open the whole time, whereas others have closed on one or more occasions, has your business…

Been trading throughout the pandemic, or

Been closed for one period of time

Been closed for two or more periods of time (e.g. closed, then re-opened, then closed etc.)

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* 3. In what industry do you operate your business?

Administrative and Support Services

Agriculture, Forestry and Fishing

Accommodation and Food Services

Arts and Recreation Services

Construction

Defence

Education and Training

Financial and Insurance Services

Health Care and Social Assistance

Information Media and Telecommunications

Manufacturing

Mining

Other services, includes repair and maintenance, personal and other services and private households employing staff and undifferentiated goods

Public Administration and Safety

Professional, Scientific and Technical Services

Rental, hiring and real estate services

Retail Trade

Transport, Postal and Warehousing

Electricity, Gas, Water and Waste Services

Wholesale Trade

Other

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* 4. Thinking of 2020 as a whole, did your business revenues suffer as a result of…

The bushfires

Storms, hail, or flooding

The ongoing drought

None of these

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* 5. Thinking about the next twelve months, how confident do you feel about your business prospects?

5 - Extremely confident

4 - Fairly confident

3 - Neither confident nor worried

2 - Fairly worried

1 - Extremely worried

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* 6. Which, if any, of the following apply to your business now as a result of the Coronavirus crisis? Please select all that apply

Have had to permanently lay off or stand down staff

Have had to temporarily lay off or stand down staff

Some or all staff are currently working from home

Some or all staff currently have decreased hours of work

Permanent staff are now doing some of the tasks previously done by casuals

Some or all staff are currently taking either paid or unpaid leave

We have Increased the numbers of full time or permanent part-time staff

We have Increased the numbers of casual staff or contractors

We have Increased hours worked by some or all staff

None of these

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* 7. Which, if any, of the following challenges is your business currently facing as a result of the Coronavirus crisis? Please select all that apply.

Paying suppliers

Paying staff

Fear of catching the virus at work

Keeping customers COVID safe

Meeting government requirements for a COVID-safe business

Paying rent

Mental health concerns or stress, for yourself or your staff

Attracting/retaining customers

Paying utility bills

Bank/credit provider has been unsupportive

Cashflow

Cancellation of orders/bookings

Any other challenges?

None of these

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* 8. Has your business changed its business model or tried to find new opportunities as a result of the Coronavirus crisis?

Expanded your eCommerce offering or established an ecommerce store if you had none

Moved into new markets and or new products

Sought help from business associations

Applied for government grant assistance

Closed your ‘storefront’ to customers and relied on other approaches such as online or home delivery

Moved business from indoors to outdoors (e.g. fitness classes)

Increased advertising and promotion

Established or expanded home delivery mode

None of these

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* 9. What impact has COVID had on your income? Please select all that apply

My revenue has increased by more than half

My revenue has increased by less than half

My revenue has remained steady

My revenue has decreased by more than half

My revenue has decreased by less than half

I no longer receive any revenue from my business

COVID: How is your business coping?

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* 1. Which of the following statements best describes your business?

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* 2. During the COVID-19 crisis, some businesses have stayed open the whole time, whereas others have closed on one or more occasions, has your business…

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* 3. In what industry do you operate your business?

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* 4. Thinking of 2020 as a whole, did your business revenues suffer as a result of…

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* 5. Thinking about the next twelve months, how confident do you feel about your business prospects?

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* 6. Which, if any, of the following apply to your business now as a result of the Coronavirus crisis? Please select all that apply

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* 7. Which, if any, of the following challenges is your business currently facing as a result of the Coronavirus crisis? Please select all that apply.

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* 8. Has your business changed its business model or tried to find new opportunities as a result of the Coronavirus crisis?

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* 9. What impact has COVID had on your income? Please select all that apply

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* 10. Would you like to share anything further about your experience over the past 6 months? Please use the text box below.