2027 Draft Service Plan

As part of the annual service planning process, LTC’s Planning department reviews customer contacts on a continuous basis. These requests for changes to the service are noted as they come in, along with specifics like what service period they pertain to. The requests are then considered and prioritized when preparing the annual draft service plan. With that in mind, gathering a robust sample of customer feedback is important to ensure the changes recommended reflect the desire of passengers. For this reason, we appreciate you taking the time to complete the 2027 Draft Service Plan Survey.

Do you have specific service changes you would like to propose? If so, please describe the 2 highest priority changes you would like to see implemented:

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1. Type of First Priority Service Change

Routing Change (where the route goes)

Service Span Extension (how long/ when the route operates)

Frequency Increase (how often a bus comes)

Reliability / Round Trip (how likely the bus is to arrive on schedule – related to how long the bus has to complete each trip - accounting for delay)

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2. Route

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3. Service Level:

Weekday

Saturday

Sunday

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4. Time of Day:

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5. What is the primary purpose for the trip that you would be making with this proposed change?

School

Work

Social/Recreation

Groceries/Errands

Other (please specify)

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6. What prompted you to suggest this change?

Crowding / the bus is too busy

The route doesn't operate when I need it

The bus doesn't come frequently enough

The bus doesn't come when it is scheduled to

Other (please specify)

2027 Draft Service Plan

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* 1. Type of First Priority Service Change

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* 2. Route

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* 3. Service Level:

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* 4. Time of Day:

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* 5. What is the primary purpose for the trip that you would be making with this proposed change?

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* 6. What prompted you to suggest this change?

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* 7. How would this specific change improve your travel experience?

1. Type of First Priority Service Change

2. Route

3. Service Level:

4. Time of Day:

5. What is the primary purpose for the trip that you would be making with this proposed change?

6. What prompted you to suggest this change?

7. How would this specific change improve your travel experience?