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1. On what date did you use our transportation services or contact our office?

Date

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2. What is today's date?

Date

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3. When you called the MA Transportation program, you were treated in a Professional and Courteous manner.

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4. The MA Transportation vehicle arrived at your residence:

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5. You arrived, to your appointment:

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6. You returned, to your home:

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7. The Driver of the vehicle:

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree N/A
Operated the vehicle in a safe and competent manner
Behaved in a professional and courteous manner

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8. The vehicle, in which you were transported:

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree N/A
To your appointment, was clean and well maintained
To your home, was clean and well maintained

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9. The temperature and noise level inside the vehicle: 

  Strongly Agree Agree Neither Agree nor Disagree Disagree Strongly Disagree N/A
On the way to my appointment, was comfortable
On the way to my home, was comfortable

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10. The MA Transportation Program met your transportation needs.

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11. I can recommend the MA Transportation for people who may need this service.

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12. This survey was easy to understand and complete.

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13. Please feel free to leave a comment:

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14. If you would like us to contact you regarding this survey, please feel free to leave your contact information.

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