MATA: May 2024 Question Title * 1. How would you prefer to comment on service updates? Please pick your top answer. Online survey Submit written comments on paper Social media comments or DMs Customer service outlets (calls, apps) Through organized groups With my commissioner or an elected official I trust Text message Website Other (please specify) None of the above Question Title * 2. What is the best time for MATA to hold community meetings? Please pick your top answer. Weekdays between 9-12 Weekdays between 12-4 Weekdays between 4-7 Weekends between 9-12 Weekends between 12-4 Weekends between 4-7 None of the above Question Title * 3. What's important to include in a MATA meeting? Check all that apply. Question and answer time Presentation Leadership is present and available Small group discussion or conversation Polls Ability to submit written comments or questions Follow-up Other (please specify) None of the above Question Title * 4. Which MATA topics interest you the most? Check your top three. Routes On-time performance Cost of services/fares Types of service (Bus, MATAPlus, On Demand) Technology Hires Leadership Budget Schedules Other (please specify) None of the above Question Title * 5. How often do you use MATA’s On Demand services? Daily Weekly Monthly Quarterly (about 4 times a year) Rarely (less than 4 times a year) Never Question Title * 6. Please share your thoughts/experiences regarding MATA’s On Demand services? Question Title * 7. Anything else? Done