MassSupport Network is a Crisis Counseling Program (CCP) funded by the Federal Emergency Management Administration (FEMA) and managed in partnership between the Massachusetts Department of Mental Health and Riverside Trauma Center, a program of Riverside Community Care. The intention of this survey is to understand community and individual needs in relation to COVID-19 so that we can design effective outreach and services to assist all Massachusetts residents during this pandemic and in the aftermath. We cannot create a strong and effective program without insights and feedback from you

If you are a Massachusetts resident, please take a moment and complete this survey (less than 10 minutes) and share with your Massachusetts friends, families, co-workers, and contacts. The more response we receive with the widest net of individuals, the more able we will be to create a program that truly connects with our residents.

Thank you in advance for your time and assistance. Any questions can be emailed to

If you need immediate assistance please, call the National Distress Helpline at 1-800-985-5990 or text TalkWithUs to 66746. For emotional support during this difficult time, you can also call  the National Suicide Prevention Lifeline at 1-800-273-TALK or text the Crisis Text Line at 741741.

Another excellent resource is Mass211 which offers a wide variety of support and referral services and can be reached within Massachusetts by dialing: 2-1-1.

Question Title

1. Are you a Massachusetts resident?