Massachusetts Restaurant Owner/Operator Survey
This survey is intended to collect feedback on the Massachusetts' restaurant industry from the perspective of Massachusetts restaurant owners and operators. Individual responses will be kept anonymous.
OK
1.
Name (Optional)
2.
E-mail address (Optional)
3.
Restaurant Name(s) (Optional)
*
4.
Restaurant locations(s) - zip code
(Required.)
*
5.
Type of restaurant(s)
(Required.)
Fine dining
Casual sit-down
Quick Service or Fast-casual
Fast food
Other (please specify)
*
6.
Meal periods served (select all that apply)
(Required.)
Breakfast
Lunch
Dinner
Late Night
*
7.
How many years has the restaurant been in operation?
(Required.)
1
2
3
4
5
6
7
8
9
10
11-15
16-20
21-30
31-40
41-50
51-75
76-100
100+
*
8.
How many years of experience do you have in the restaurant industry?
(Required.)
1
2
3
4
5
6
7
8
9
10
11-15
16-20
21-30
31-40
41-50
51-75
76+
*
9.
How many full-time employees do you have?
(Required.)
1
2
3
4
5
6
7
8
9
10
11-15
16-20
21-30
31-40
41-50
51-75
76-100
101-250
251-500
500+
*
10.
How many part-time employees do you have?
(Required.)
1
2
3
4
5
6
7
8
9
10
11-15
16-20
21-30
31-40
41-50
51-75
76-100
101-250
251-500
500+
*
11.
Please rate the following statements: (1=Strongly Disagree, 10=Strongly Agree)
(Required.)
1 - Strongly Disagree
2
3
4
5
6
7
8
9
10 - Strongly Agree
N/A
The number of restaurants in my region has reached or is about to reach a saturation point.
1 - Strongly Disagree
2
3
4
5
6
7
8
9
10 - Strongly Agree
N/A
My business is healthier and more profitable now than it was five years ago.
1 - Strongly Disagree
2
3
4
5
6
7
8
9
10 - Strongly Agree
N/A
The business climate in Massachusetts for restaurants has improved over the past five years.
1 - Strongly Disagree
2
3
4
5
6
7
8
9
10 - Strongly Agree
N/A
It is easier to maintain a restaurant in Massachusetts now than it was when I started my business.
1 - Strongly Disagree
2
3
4
5
6
7
8
9
10 - Strongly Agree
N/A
It is easier to open a new restaurant now than it was when I started my business.
1 - Strongly Disagree
2
3
4
5
6
7
8
9
10 - Strongly Agree
N/A
It is easier to access funding now for a restaurant business than it was five years ago.
1 - Strongly Disagree
2
3
4
5
6
7
8
9
10 - Strongly Agree
N/A
The licensing process required to open and maintain a restaurant is straight-forward and efficient.
1 - Strongly Disagree
2
3
4
5
6
7
8
9
10 - Strongly Agree
N/A
The Legislature in Massachusetts fully understands the issues facing the restaurant industry and is proactively addressing them.
1 - Strongly Disagree
2
3
4
5
6
7
8
9
10 - Strongly Agree
N/A
*
12.
During the next twelve (12) months, I plan to:
(Required.)
Increase the total number of employees, and/or increase payroll
Maintain the current number of employees and/or current payroll
Decrease the total number of employees, and/or reduce payroll
*
13.
During the next twelve (12) months, I plan to:
(Required.)
Open another restaurant business, or another location of my existing business
Maintain my restaurant business as is today
Close my restaurant business, or certain locations of my existing business
*
14.
Please rate the impact of the following issues on your restaurant business : (1=Severely negatively impacted, 10=Extremely positively impacted)
(Required.)
1 - Severely negatively impacted
2
3
4
5
6
7
8
9
10 - Extremely positively impacted
N/A
Increased consumer demand for alternative ingredients or diets (e.g. locally grown, gluten-free)
1 - Severely negatively impacted
2
3
4
5
6
7
8
9
10 - Extremely positively impacted
N/A
Increased consumer demand for take-out and delivery
1 - Severely negatively impacted
2
3
4
5
6
7
8
9
10 - Extremely positively impacted
N/A
Proliferation of food delivery applications
1 - Severely negatively impacted
2
3
4
5
6
7
8
9
10 - Extremely positively impacted
N/A
Access to capital
1 - Severely negatively impacted
2
3
4
5
6
7
8
9
10 - Extremely positively impacted
N/A
Licensing/permitting process for an existing restaurant
1 - Severely negatively impacted
2
3
4
5
6
7
8
9
10 - Extremely positively impacted
N/A
Licensing permitting process for a new restaurant
1 - Severely negatively impacted
2
3
4
5
6
7
8
9
10 - Extremely positively impacted
N/A
Workforce availability
1 - Severely negatively impacted
2
3
4
5
6
7
8
9
10 - Extremely positively impacted
N/A
Workforce skills
1 - Severely negatively impacted
2
3
4
5
6
7
8
9
10 - Extremely positively impacted
N/A
Minimum wage and tipped wage regulation
1 - Severely negatively impacted
2
3
4
5
6
7
8
9
10 - Extremely positively impacted
N/A
Other recent workforce benefits regulation (PMFL, EMAC, sick time, healthcare)
1 - Severely negatively impacted
2
3
4
5
6
7
8
9
10 - Extremely positively impacted
N/A
15.
How else can the state and the Restaurant Promotion Commission help the industry?
Marketing the restaurant industry to local residents and out of state visitors
Marketing the restaurant industry to the potential workforce
Streamlining the licensing and permitting processes digitally
Finding ways to offset increases in labor cost for restaurants
Other (please specify)
16.
Is there anything else you would like to share with the Restaurant Promotion Commission from your perspective as a Massachusetts restaurant owner or operator about the restaurant industry, industry challenges, and/or potential solutions to address industry challenges ?
Current Progress,
0 of 16 answered