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2026 GBH Stakeholder Survey

1.GBH staff are easy to reach by phone.
2.GBH staff typically returns calls promptly.
3.GBH staff and clinicians can identify with the varying cultural perspectives of our clients and our community.

4.GBH demonstrates a client centered philsophy.
5.Services are based on evidenced based practices for treating clients and their family members.
6.GBH staff provide updates for new developments
with the treatment program and/or my client.
7.GBH staff and clinicians demonstrate knowledge, skills and abilities in
providing trauma-informed substance abuse treatment and/or mental health treatment.
8.I would recommend GBH trauma-informed services to another provider.
9.My overall experience with GBH has been favorable.