Website Experience Survey Question Title * 1. How often do you visit lansdale.org? Daily A few times a week Once a month Every few months Less often I don't use the website Question Title * 2. Why did you visit lansdale.org the last time? Council meeting agendas and/or minutes Looking for local businesses Looking for contact information Thinking of moving to Lansdale Thinking of opening a business in Lansdale Paying my utility bill Looking for Parks and Recreation activities Looking for Lansdale events Other (please specify) Question Title * 3. Did you find what you were looking for on the site? Yes No If not, what issues did you have? Question Title * 4. Have you created an account to receive notifications from lansdale.org? Yes No If yes, what items do you receive notifications for? Question Title * 5. What features of our site could you NOT live without? Question Title * 6. How would you rate the overall quality of lansdale.org? Excellent Very good Good Fair Poor Very poor No opinion Question Title * 7. Which best describes you? Lansdale resident Lansdale visitor Lansdale business owner Potential Lansdale resident Potential Lansdale visitor Potential Lansdale business owner Other (please specify) Question Title * 8. How would you rate the Borough's website based on the following? Excellent Very good Good Fair Poor Very poor Design--how it looks Design--how it looks Excellent Design--how it looks Very good Design--how it looks Good Design--how it looks Fair Design--how it looks Poor Design--how it looks Very poor How easy it is to use How easy it is to use Excellent How easy it is to use Very good How easy it is to use Good How easy it is to use Fair How easy it is to use Poor How easy it is to use Very poor Reliability Reliability Excellent Reliability Very good Reliability Good Reliability Fair Reliability Poor Reliability Very poor Speed Speed Excellent Speed Very good Speed Good Speed Fair Speed Poor Speed Very poor Quality of site content Quality of site content Excellent Quality of site content Very good Quality of site content Good Quality of site content Fair Quality of site content Poor Quality of site content Very poor Depth of site content Depth of site content Excellent Depth of site content Very good Depth of site content Good Depth of site content Fair Depth of site content Poor Depth of site content Very poor Question Title * 9. If asked, would you recommend lansdale.org to others? Yes, definitely Yes, probably Unsure No, probably not No, definitely not Question Title * 10. How does lansdale.org compare to other municipal sites you have used? Much better Slightly better About the same Slightly worse Much worse Don't know Question Title * 11. What, if anything, would you like to see changed or added to the Borough's website? Please type in your answer in the relevant box below. Experience of using the site Site content and features Question Title * 12. Is there anything else you care to share about lansdale.org? Question Title * 13. What is your age? 17 or younger 18-20 21-29 30-39 40-49 50-59 60 or older Question Title * 14. What is your gender? Female Male Other (specify) Lansdale is considering creating a Moblie Application. The following questions are designed to gather information from potential users on what they would like to see featured in that app. Question Title * 15. Would you use a Lansdale Mobile App? Yes No Maybe Question Title * 16. What device are you more likely to use an app on? Smartphone Tablet Question Title * 17. Please list up to three apps that you use frequently. Question Title * 18. What features do you feel should be present in a Borough mobile application? Meeting Agendas Upcoming Events Calendar Items Employment Opportunities Contact Information Reporting a Safety Concern Other (please specify) Done
