Dear Residents of Cavan Monaghan Township,

Cavan Monaghan Council has supported a community survey initiative to gauge residents’ interest in using Kawartha Credit Union’s Mobile Solutions Centre (MSC) for financial services. The MSC will be able to serve most of your day-to day banking needs: it offers an ATM and a self-serve tablet for online banking, as well as private offices for advisory services. It does not carry cash beyond the ATM.  

The purpose of the MSC is to provide banking services to communities who have lost their traditional bank branch. The intent is that it will be available to the Cavan Monaghan community on a rotating schedule, and Kawartha Credit Union mobile representatives will be on hand to assist you with non-cash transactions, as well as mortgage, loan and investment services.

We invite you to complete this survey to help us understand your banking requirements and to ensure that the services the Mobile Solutions Centre provides would be adequate for your needs.

We appreciate you taking the time to provide your feedback. We will deliver the survey results at a future Council meeting.

With sincere thanks, Kawartha Credit Union

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* 1. To determine the Cavan Monaghan community’s interest in using Kawartha Credit Union’s Mobile Solutions Centre, we invite you to share your feedback through these confidential survey questions.  

1.       Do you require personal or business financial services?

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* 2. What is your postal code?

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* 3. Where do you currently do your everyday banking?

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* 4. How many visits do you make to your current bank or credit union? Select one:

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* 5. Tell us about the financial products and services you require and how often. Select all that apply:

  Frequency
Financial advice
Term deposits and investments
Personal chequing or savings account
Loans (lines of credit, personal loans and mortgages)
Cheque deposits, withdrawals or cashing
Online banking access
Cash and ATM services
Bill payments or other similar transactions
Money orders/drafts
Wire transfers
Foreign currency exchange
Credit cards
Travel insurance
Business accounts
Cash Management
Merchant services
Night deposit box

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* 6. If Kawartha Credit Union’s Mobile Solutions Centre was available to your community, would you be interested in becoming a member and using its services?

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* 7. If yes, when?

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* 8. If no, what would it take for you to make the switch to Kawartha Credit Union?

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* 9. If you are already a Kawartha Credit Union member, would you consider using the services of our Mobile Solutions Centre?

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* 10. Understanding that the Mobile Solutions Centre does not carry cash except in the ATM, how often would you require it to be available in your community:

Thank you for your feedback!

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