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2019 MBA Probate Law Section Survey: Your Timeliness
2019 MBA Probate Law Section Survey #3
1.
What is your policy/practice
for returning phone calls
?
Immediately
By end of the day
Within 24 hours
Within 48 hours
Within 72 hours
Within 1 business day
Within 2 business days
Within 3 business days
Within 4 business days
Within 5 business days
Other (please specify):
2.
What is your policy/practice for
responding to emails
?
Immediately
By end of the day
Within 24 hours
Within 48 hours
Within 72 hours
Within 1 business day
Within 2 business days
Within 3 business days
Within 4 business days
Within 5 business days
Other (please specify):
3.
What is your policy/practice for
responding to letters
?
Immediately
By end of the day
Within 24 hours
Within 48 hours
Within 72 hours
Within 1 business day
Within 2 business days
Within 3 business days
Within 4 business days
Within 5 business days
Other (please specify):
4.
What is your policy/practice for
turning work around
? For example: If you are retained for estate planning, how long until you are sending out draft documents?
Immediately
By end of the day
Within 24 hours
Within 48 hours
Within 72 hours
Within one week
Within two weeks
Within three weeks
Within one month
Other (please specify):
5.
Do you respond to emails and calls, or are you otherwise available,
while on vacation
?
Yes, all
Selective emails
Selective matters
Selective matters, discreetly through a staff member at the office
No, when I am on vacation, I am unplugged
Other (please specify):
6.
Do you respond to emails and calls, or are you otherwise available,
on nights, weekends and/or holidays
?
Yes, all
Selective emails
Selective matters
Selective matters, discreetly through a staff member at the office
No, at night, and on weekends and holidays, I am unplugged
Other (please specify):
7.
How are your filings
delivered to the Probate Court
?
Predominantly by first class U.S. mail
Predominantly by certified U.S. mail, return receipt requested
Predominantly by overnight courier
Predominantly by hand delivery
Predominantly by e-FileMA
Combination/Other (please specify):
8.
What county do you
primarily
practice in? Please pick ONLY ONE county.
Barnstable
Berkshire
Bristol
Dukes
Essex
Franklin
Hampden
Hampshire
Middlesex
Nantucket
Norfolk
Plymouth
Suffolk
Worcester
9.
Select all counties you practice in.
Barnstable
Berkshire
Bristol
Dukes
Essex
Franklin
Hampden
Hampshire
Middlesex
Nantucket
Norfolk
Plymouth
Suffolk
Worcester