Facilities and Services

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* 1. Which University sports facilities do you use? Select all that apply

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* 2. What are your main activities in our facilities? Select all that apply

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* 3. How often on average do you use sports facilities each week?

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* 4. Are you a member of a University sports club?

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* 5. How satisfied or dissatisfied are you with each of these aspects of the facility? For any not relevant to you please mark "Not used"

  Very satisfied Fairly satisfied Neither satisfied nor dissatisfied Fairly dissatisfied Very dissatisfied Not used/not applicable
Activity available at convenient times
Ease of booking procedure
The activity charge/fee
The range of activities available
Quality of information on activities
Reasonable capacity in activity area
Cleanliness of changing areas
Cleanliness of activity spaces 
Cleanliness of reception, corridors etc.
Helpfulness of reception staff
Helpfulness of other staff
Value for money of activities

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* 6. When you visit sports facilities, how IMPORTANT are each of the following aspects to the overall experience of your visit? e.g. If 'quality of equipment' is very important to your experience, mark the "very important" box for this attribute. If the attribute is not relevant to you please mark "Not used"

  Very important Fairly important Neither important nor unimportant Fairly unimportant Very unimportant Not used/not applicable
Activity available at convenient times
Ease of booking procedure
The activity charge/fee
The range of activities available
Quality of information on activities
Reasonable capacity in chosen activity area
Cleanliness of changing areas
Cleanliness of activity spaces
Cleanliness of reception, corridors etc.
Helpfulness of reception staff
Helpfulness of other staff
Value for money of activities

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* 7. Do you take part in any of the following class programmes?

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* 8. Are there any class programmes not currently on the timetable that you would like to see added?

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* 9. What time of day do you normally take part in classes

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* 10. Do any of the following factors affect your ability to take part in classes? Select all that apply

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* 11. Do you have any comments on how we could improve the class programme?

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