Customer / Contact Feedback Survey On Canadian Business Health Management Inc.- Your Safety Experts ®

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* 1. Are you currently a client of Canadian Business Health Management Inc. for your health and safety training requirements? Choose all that apply.

Yes

I have contracted in the past

I plan to contract in the future

I don't plan to contract in the future

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* 2. How long have you been a client of Canadian Business Health Management Inc.? Choose all that apply.

I am not a customer

Less than six months

Six months to a year

1 - 2 years

3 or more years

I plan to become a customer when required

Other (please specify)

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* 3. What health and safety services does your company currently outsource for? Check all that apply.

First aid

Joint Health and Safety Committee Certification

Working at Heights

Lifting Devices training

WHMIS- GHS

Transportation of Dangerous Goods

Confined Space

Competent Supervisor

Aerial Lift

Lock out / Tagout

Spills Response

Not Applicable

Other (please specify)

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* 4. What are the qualities you look for when choosing a health and safety service provider? Choose all that apply.

High level of customer service

Location

Credentials of instructors

Having Ministry of Labour approved programs / standardized programs

Monthly newsletters

Loyalty program

Referral from a colleague

Ability to meet all or most of my training requirements

Least expensive estimate

Reasonably priced

Private company

Health and Safety Association

Flexible scheduling

I contact companies easily found on my internet search

Other (please specify)

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* 5. Which of the following words would you use to describe our health and safety services? Select all that apply.

Reliable

High quality customer service

Flexible

Customizing my training requirements

Good value for money

Efficient

Poor customer service

Ineffective

Poor quality

Unreliable

Expensive

Not applicable

Other (please specify)

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* 6. How well do our health and safety services meet your training requirements? If applicable, provide feedback in the comments box.

Extremely well

Very well

Somewhat well

Not so well

Not at all well

Not applicable

Other (please specify)

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* 7. What would you like to see from a service provider to assist you better?

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* 8. If you do outsource your health and safety training, how many service providers does your company use? Check all that apply.

1 provider

2 providers

3 or more providers

We do our training internally, no providers utilized

Other (please specify)

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* 9. How likely is it that you would recommend Canadian Business Health Management Inc. to a friend or colleague?

Not at all likely

Extremely likely

Not at all likely - 0

Extremely likely - 10

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* 1. Are you currently a client of Canadian Business Health Management Inc. for your health and safety training requirements? Choose all that apply.

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* 2. How long have you been a client of Canadian Business Health Management Inc.? Choose all that apply.

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* 3. What health and safety services does your company currently outsource for? Check all that apply.

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* 4. What are the qualities you look for when choosing a health and safety service provider? Choose all that apply.

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* 5. Which of the following words would you use to describe our health and safety services? Select all that apply.

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* 6. How well do our health and safety services meet your training requirements? If applicable, provide feedback in the comments box.

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* 7. What would you like to see from a service provider to assist you better?

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* 8. If you do outsource your health and safety training, how many service providers does your company use? Check all that apply.

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* 9. How likely is it that you would recommend Canadian Business Health Management Inc. to a friend or colleague?

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* 10. In order to better serve our clients or gain new clients, we appreciate any other comments, questions, or concerns.