Skip to content

Municipal Business Climate & Regulatory Environment Survey

The Lansing Regional Chamber of Commerce is conducting this short survey to better understand how local governments across the Greater Lansing region can partner more effectively with the business community.

Your feedback will help us identify what is working well and where improvements can be made related to permitting, zoning, inspections, communication, and overall regulatory processes. The Chamber will use this information to develop practical, data-driven recommendations to local governments aimed at strengthening collaboration, supporting business growth, and enhancing our region’s competitiveness.

This survey should take less than five minutes to complete. All responses will remain confidential and will be reported in aggregate.
1.Which municipality do you primarily do business with or interact with?
2.Overall, what letter grade would you give this municipality as a business partner?
3.How would you rate the overall business climate in this community?
4.Does your business operate in more than one jurisdiction?
5.If you said yes to Question 4, which jurisdiction provides the best overall experience and why?
6.Please rate your experience with the following local government functions.
Excellent
Good
Fair
Poor
Not applicable
Permitting and licensing
Zoning and planning review
Inspections and code enforcement
Customer services and staff responsiveness
Communication and transparency
Predictability and timeliness of decisions
7.Have you experienced delays or challenges with permitting, zoning, or inspections in the past twelve months?
8.What does your local government do well to support business growth and investment?
9.What improvements or changes would make your community a stronger partner to businesses?
10.How effectively does your local government collaborate with the business community?
11.Which of the following would most improve the business environment in your community? (Pick your top 3)
12.How can the Lansing Regional Chamber of Commerce best assist in strengthening collaboration between businesses and local government?