Lean DEC Permit Performance Standards Survey Question Title * 1. What is your involvement with the Department of Environmental Conservation (DEC)? Question Title * 2. What do you value most about the standardized processes in which you interact with DEC? Question Title * 3. What do you value least about the standardized processes in which you interact with the DEC? Question Title * 4. Do the resources we spend seem appropriate? Question Title * 5. What do you use as a measure to evaluate our customer service level? Question Title * 6. How do you perceive our effectiveness in protecting human health and the environment? Question Title * 7. What metrics should we be interested in collecting to measure performance? Question Title * 8. Would you value us tracking the time spent versus decisions we've made? Done