1. Customer Satisfaction Survey

Thank you for taking the time to give us valuable feedback that can help us serve you better!

Question Title

1. What makes you choose Chet Johnson Drug for your pharmacy and healthcare needs? (choose all that apply)

Question Title

2. What PRODUCTS or SERVICES are you looking for that we don't currently have at Chet's?

Question Title

3. Are there any departments or products you would like to see expanded at Chet's?

Question Title

4. Are you currently using Chet Johnson Drug for your prescription business?

Question Title

5. Are you aware of all the healthcare services that we provide at Chet Johnson Drug?

  Yes No
Same-day prescription refills
On-line ordering of prescription refills
Local prescription delivery
Flavoring of any liquid medicine
Acceptance of most major prescription plans, including Medicare & Medicaid
Blood Pressure Monitoring
Medication Synchronization
Bubble Packs, Medication Trays, and Locked Medication Dispensers
Immunizations
Comprehensive Medication Reviews

Question Title

6. How would you rank Chet's staff on the following:

  Exceptional Good Average Needs Improvement Poor N/A
Pharmacy Staff - Friendliness
Pharmacy Staff - Knowledgeable
Pharmacy Staff - Willingness to Answer Questions
Retail Staff - Friendliness
Retail Staff - Knowledgeable
Retail Staff - Willingness to Offer Assistance

Question Title

7. Does our marketing and advertising influence or motivate you to shop at Chet's?

Question Title

8. Thank you for taking the time to complete this survey. Your responses are very valuable to us as we try to improve the services and products we offer to our customers.

Please take a moment to give us your comments as to how we could improve our services.

Question Title

9. Would you be willing to offer a testimonial for us to use in our advertising? If so, please offer it here:

Question Title

10. Optional: Please give us your name, telephone number and/or email to follow up.

T