Customer Experience Survey Question Title How likely is it that you would recommend TransCounty Title to a friend or colleague? Not at all likely Extremely likely 0 1 2 3 4 5 6 7 8 9 10 0 1 2 3 4 5 6 7 8 9 10 Question Title Overall, how satisfied were you with the TransCounty Title closing experience? Very satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Very dissatisfied Question Title Which of the following words would you use to describe your Escrow Officer? Select all that apply. Reliable Knowledgeable Efficient Responsive Respectful Precise Friendly Question Title Which team member assisted you on this transaction? Question Title Rate our team member on Professionalism Question Title Rate our team member on Responsiveness Question Title Rate our team member on Knowledgeability Question Title Rate our team member on Relatability Question Title Were you satisfied with the title commitment turnaround and response time? Very satisfied Satisfied Somewhat satisfied Neither satisfied nor dissatisfied Somewhat dissatisfied Dissatisfied Very dissatisfied Question Title How convenient are our closing locations? Very convenient Convenient Neither convenient nor inconvenient Inconvenient Very inconvenient Question Title What would make your title closing experience better? Question Title Thank you for taking the time to complete this short survey. We greatly appreciate your feedback in regard to the service our team/team member provided, and will follow-up if needed based on your responses. Name * Company * Email Address * Phone Number Done
