This survey is being conducted by Gender and Disaster Australia. Its purpose is to gather expert advice on the needs, barriers, and priorities of people with disabilities in Emergency Relief Centres.

Emergency Relief Centres (ERC) are facilities established by Local Councils during and immediately following disasters to provide shelter, food, information, and support services to affected community members.

Our goal is to ensure that ERCs are safer, more inclusive, and better equipped to meet the needs of everyone during disasters.

The insights you share will help inform the development of practical tools and recommendations for councils participating in the Disaster Ready Fund Creating Safe Shelter Spaces project.

The survey should take approximately 10 minutes to complete. Participation is voluntary, and you may withdraw at any time. Your responses will remain confidential and will not be linked to you or your organisation in any published materials. Individual responses will not be shared with third parties.

For any questions or concerns, please contact:
Emma Harvey, Project Officer, Gender and Disaster Australia
Email: e.harvey@gadaustralia.com.au

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1. What is your name?

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2. What is your age?

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3. How do you describe your gender?

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4. What is your organisation?

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5. What position do you hold?

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6. Contact email

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7. Contact number

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8. Date the survey was completed

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9. From your experience, what specific needs do people with disabilities have when accessing Emergency Relief Centres?

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10. Are there risks or challenges that people with disabilities face in Emergency Relief Centres that might not be obvious to emergency planners?

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11. If you answered yes to the above question, please list some of the risks or challenges.

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12. What are the main barriers that prevent people with disabilities from accessing or using Emergency Relief Centres?

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13. What health, wellbeing, and support needs -including essential items and facilities- should Emergency Relief Centres prioritise for people with disabilities?

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14. Are you aware of any features or practices in Emergency Relief Centres that help people with disabilities feel safer and supported?

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15. If you answered yes to the above question, please list the features or practices you are aware of.

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16. What measures could Emergency Relief Centres adopt to prevent discrimination, neglect, or exclusion of people with disabilities?

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17. What training or support do Emergency Relief Centre staff and volunteers need to better assist people with disabilities?

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18. How can Emergency Relief Centres better connect people with disabilities to longer-term recovery services and support after the immediate emergency?

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19. How can information about the availability of Emergency Relief Centres and their services be communicated more effectively to people with disabilities?

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20. Do you have any final comments you would like to share about supporting people with disabilities in Emergency Relief Centres?

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21. Are you willing to be contacted for follow-up correspondence to clarify or expand on your responses if necessary?

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22. Would you be willing to review draft materials developed from the survey findings and provide feedback, either in writing or through a short conversation?

Thank you so much for sharing your insights

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