* 1. How satisfied are you with CRC's performance in PROVIDING TIMELY QUOTATIONS?

* 2. How satisfied are you with CRC's performance in PLATING CAPABILITIES?

* 3. How satisfied are you with CRC's performance in JOB STATUS COMMUNICATION?

* 4. How satisfied are you with CRC's performance in ON-TIME DELIVERY?

* 5. How satisfied are you with CRC's performance in INSPECTION CAPABILITIES?

* 6. How satisfied are you with CRC's performance in QUALITY COMPLAINT RESPONSE TIME (i.e. corrective actions, rework, etc.)?

* 7. How satisfied are you with CRC's performance in BILLING ACCURACY?

* 8. Overall, how SATISFIED are you with CRC as your metal finishing provider?

* 9. We welcome your comments.

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