* 1. Which operating system do you use?

* 2. How are you using Lync?

* 3. Do you find your new phone better or worse than your old phone?

* 4. Are you experiencing any problem(s) with your phone?

* 5. If yes, please describe.

* 6. Are you using the Lync Client tool?

* 7. How would you rate your overall satisfaction with the following?

  Excellent Good Average Fair Poor
The Phone Setup
The Lync Phone
The Lync Client

* 8. Please list additional feedback.