Medi-Sota Lorman Webinar Registration

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2.Please check the Lorman Webinars you would like to register for viewing (You can check as many as you like).

HIPAA and Staff Terminations: Managing Access to Prevent Breaches

Learn the steps and best practices when terminating an employee to avoid data breaches. HIPAA demands that health care employers implement robust data privacy protocols and systems. Although nearly all health care employers invest significant time and money training employees on these systems and the importance of data privacy and the risk of a data breach, employers oftentimes do not have a comprehensive off-boarding plan in place to protect against unauthorized access by terminated employees. The consequences of failure to control for and manage the access of terminated employees can be wide-ranging, from civil to criminal liability to reputational damage. This topic will help health care employers to understand how to appropriately prepare for employee terminations to limit the risk of a HIPAA data breach. Knowing the risks and taking preventative and proactive actions to protect protected health information will protect the employer, employees and those they serve. This information is critical for employers to avoid civil and criminal penalties as well as to stay off the office for civil rights compliance's wall of shame.

Instructor: Rachel Cartwright, Ph.D., M.S., RN, LHRM, Medical Legal Concepts, LLC
Runtime: 55 Minutes
(CE’s: AHIMA 1.0 - CLE 1.0)

2022 Joint Commission National Patient Safety Goals

Obtain knowledge of the current National Patient Safety Goals to ensure your organization complies with the requirements. Each year health care providers must meet the requirements of the Joint Commission's National Patient Safety Goals as part of the accreditation process. Receive an overview and update of the 2022 National Patient Safety Goals. Receive practical advice to implement the goals. Failing to meet a requirement will result in recommendations for improvement. This information is critical to ensure you are aware of the requirements.

Instructor: Rachel Cartwright, Ph.D., M.S., RN, LHRM, Medical Legal Concepts, LLC
Runtime: 55 Minutes
(CE’s: AHIMA 1.0 - CLE 1.0)

Ethical Issues in Employment Law

Learn how best to avoid ethical pitfalls that could arise in the employment relationship. In addition to complying with federal, state, and local laws that govern the employer/employee relationship, employers should manage the relationship ethically. Approaching the relationship with consideration and application of ethical principles will help employers maintain a healthier workplace. This course will review ethical issues that can and do arise throughout the employment relationship. This course will evaluate the ethical issues and guide you on navigating them in order to comply with legal requirements and maintain a workplace that is respectful and consistent.

Instructor: Stephanie K. Rawitt, Attorney at Law
Runtime: 65 Minutes
(CE’s: ASA 1.0- CLE 1.0 incuding ethics - HRCI 1.0 including Business 1 & Ethics 1 - SHRM 1.0)

Celebrating Accomplishments to Promote Future Success

Learn the benefits of celebrating your people and the various types of employee recognition. High employee turnover or churn is an expensive issue for any business. Estimates of the cost to fully replace employees, over and above salary, range towards $40,000, including the cost of advertising, recruiting, hiring, training, and loss of productivity outside annual salary. A pre-COVID-19 2017 study by Gallup followed up by OC Tanner reported 79% of employees who quit their jobs claim that a lack of appreciation was a major reason for leaving, with 65% of these employees claiming that they weren't recognized one time by their managers or employers in the last year. And 60% say they are more motivated by recognition than money. This course will help leaders celebrate their people by giving them the recognition they've earned, showing genuine appreciation, and acknowledging the unique things people have to offer and do. By doing those things, they will see significantly better results in the future.

Instructor: Cheryl Grazier, M.S.I.D., M.P.A., Cheryl Grazier Consulting LLC
Runtime: 67 minutes
(CE’s: HRCI 1.0 SHRM 1.0)

Prevention of Workplace Strains and Sprains

Learn best practices for conducting workplace examinations for fall hazards and ergonomic assessments. OSHA's efforts to regulate workplaces with respect to slip and fall and strains and sprains arising from ergonomic hazards have been complicated in a number of ways. Multiple standards can apply, and even the General Duty Clause can be used to address ergonomic risks, particularly if there is an injury/illness trend. Some state OSHA agencies have more stringent requirements and enforcement powers in this area than their federal counterpart in the ergonomics area. Federal OSHA adopted a revised walking/working surfaces rule in 2017, and it has been reopened to clarify issues as well as being the subject of multiple Letters of Interpretation. Moreover, the Biden administration has a renewed focus on hazard assessment, including prevention of injuries and illnesses from poor workplace design or poor housekeeping and inspection of work areas. Penalties increased to $145,027 per exposed worker, and there are also recordkeeping and abatement considerations. Falls are also party of OSHA's 'Fatal Four' campaign and are recognized broadly as compensable under state workers' compensation systems. This course will explain the requirements of relevant OSHA standards, the enforcement of poor ergonomic conditions under the General Duty Clause, and the impact of the current revisions to the 2017 OSHA fall prevention standard.

Instructor: Adele L. Abrams, Esq., ASP, CMSP. Law Office of Adele L. Abrams P.C.
Runtime: 71 minutes
(CE’s: CLE 1.0 - HRCI 1.25 - SHRM 1.0)

How to Control Your Emotions When Dealing With Customers

Learn effective techniques to keep your cool and stay professional when dealing with customers. The most important asset to any business is a customer. Yet, sometimes the most annoying aspect of the business is also the customer. There are times when the client either becomes too demanding, too belligerent, or too confrontational. Some agents know how to handle conflicts well, while others don't. But it is imperative to the bottom line that those in customer service maintain control. In this information-packed course, managers and agents will understand and learn some of the most vital concepts of customer service, including never allowing your emotions to get out of control. Every organization needs to be professional and ethical and ensure the best customer experience. You will find out how to create the best experience in the interest of customer support and, more importantly, the bottom line.

Instructor: Drew Stevens, Ph.D., Stevens Performance Group
Runtime: 61 minutes
(CE’s: Certificate of Completion)

Get Unstuck: Overcome Personal Hurdles to Optimize Work Performance and Personal Growth

Learn practical ways to get unstuck to overcome personal hurdles and optimize personal growth. Research conducted by Oracle in October 2021 revealed that 75% of workers in 13 countries feel stuck in their personal or professional lives. Feeling stuck leads to depression and many other serious physical and mental conditions. It can contribute to absenteeism and turnover. It can lead to suicide, drug abuse, alcohol abuse, and many other problems. Some evidence exists that a serious mental health crisis exists and has been exacerbated by the isolation many people felt during the work-from-home requirements prompted by the COVID-19 pandemic. This course will help individuals identify why they are stuck and find practical ways to get unstuck to overcome personal hurdles to optimize work performance and personal growth.

Instructor: William J. Rothwell, Ph.D., SPHR, SHRM-SCP, RODC, CPTD Fellow, Rothwell & Associates, Inc.
Runtime: 67 minutes
(CE’s: Certificate of Completion)

How to Deal With an Argumentative Employee

Understand the causes of argumentative and disruptive employees and gain the skill needed to stop arguments immediately.
Argumentative and disruptive employees have always been a leadership challenge. With the rise in political and social polarization, argumentative behavior has increased dramatically. Unfortunately, the old command, control, and obey management strategies no longer work. Worse, the Great Resignation requires leaders to find ways to manage argumentative employees without bullying and commanding. This presentation will help leaders and managers understand the causes of argumentative and disruptive employees. You will receive a crash course in the neuroscience of emotions and be introduced to a new, counter-intuitive skill for stopping arguments immediately. This material will also explain the critical importance of listening to emotions instead of words. You will learn why emotional problems cannot be solved with logic and reasons.

Instructor: Douglas E. Noll, J.D., M.A., Noll Associates
Runtime: 66 minutes
(CE’s: Certificate of Completion)

3.Please list any topics you are interested in for future webinars

Please click SUBMIT to register for these webinars.

If you have not set up a free account with Lorman to view the Medi-Sota webinars, please contact Jennifer Gearman at jgearman@medi-sota.org for instructions/questions.

Please email jgearman@medi-sota.org if there are any webinar topics that would be helpful to you or your staff. As a reminder, these webinars are available to you completely free of charge and on-demand. CEU certificates will come directly from Lorman at the conclusion of each webinar - however, the CEU's can only be provided if the webinar is viewed in entirety within 90 days.

Medi-Sota Lorman Webinar Registration - July 2022