Effective Questioning and Listening Techniques Develop practical techniques to become more effective in building relationships, solving problems, ensuring understanding, and resolving conflicts. Challenging, engaging, and effective questioning stimulates discussions and encourages organizations to explore and refine their understanding of issues, problem-solving, and decision-making processes. The ability to effectively question is a skill that can enhance engagement, creativity, and learning. Emphasis should be on using questions that are open-ended and require a higher order of cognitive skills. Effective questioning involves using questions that open conversations, inspire deeper intellectual thought, and promote team interaction. Effective questions focus on eliciting the process - the how and why - as opposed to answers that detail the "what". Learning how to ask questions can improve your communication skills and develop positive relationships with your colleagues, clients, and other professionals in your network. Asking the right questions can also help you gather important information, learn new things, and develop productive solutions. Another important communication competence is effective listening. Listening includes complex cognitive processes like understanding and interpreting messages. It includes responding with both verbal and nonverbal feedback. Good listening skills also include focusing and paying attention to the information that is being transmitted to you. To be an effective listener, you must take into consideration what is being said in concert with how you are feeling about what is being communicated, the context of the message, and how you will react to what you have heard. Instructor: Larry Hammond, Sr., V1H Consulting Runtime: 63 Minutes (CE’s: ASAP PACE 0.1 - IAAP 1.0 - Nursing Ces through Medi-Sota)
Utilizing Graphs and Charts in Microsoft® Excel® Learn the best and fastest ways to prepare, create, and modify data for charts with minimum effort. Impress your boss. Impress your colleagues. Turn drab into fab. Tell your story with awesome charts in Excel. This webinar will equip you with the knowledge you need to turn your numerical data into a set of engaging, attention-grabbing, and easy-to-understand visuals! Aimed at beginners, Utilizing Graphs and Charts in Microsoft Excel is your step-by-step guide to mastering one of Excel's most powerful features. Whether you're presenting data at work, managing personal projects, or simply love numbers, this training is designed to transform you from an Excel novice into a confident chart creator! Every Picture Tells a Story is a popular saying that is true not only in everyday life but in Excel too. Behind every set of numerical data is a story waiting to be told. The telling of this story needs to be succinct, easy to understand, and engaging. For most people, it's much easier to understand data, uncover important insights, and make better decisions if that data is displayed in a visual way. Drab-to-Fab. Engaging. Attention-grabbing...you can create a basic chart in Excel with a couple of mouse clicks or even a single key press, but the result is very plain and not at all engaging. This training will teach you how to make your charts more visually appealing so that they grab people's attention. Infographics are a popular way of presenting data. After participating in this course, you'll be able to convert a bland chart into an awesome infographic with just a few mouse clicks! Instructor: Mike Thomas, theexceltrainer.co.uk Runtime: 63 Minutes (CE’s: ASAP PACE 0.1 - IAAP 1.0)
OSHA 101 Understand the basics of OSHA powers and enforcement initiatives. When it comes to occupational health and safety, 2024 is shaping up to be a significant year in terms of OSHA enforcement, rulemaking, and new initiatives. As the United States heads into a presidential and congressional election, regulatory activity and enforcement have become a flashpoint politically, potentially threatening the survival of major OSHA activities on the current regulatory agenda. This session provides a primer on the basics of OSHA powers and enforcement initiatives. It will outline the priorities for the Biden Administration, the forecast for new rules, and the prospects for use of the Congressional Review Act. Pending legislation to abolish the agencies OSHA and NIOSH and rescind the 1970 OSH Act will be discussed, as well as democratic measures to expand OSHA's authority into the public sector workplace to enhance whistleblower protections and strengthen criminal penalties. The regulatory activities of the Mine Safety & Health Administration (MSHA), impacting contractors at mine sites, including a broad new standard on surface mobile equipment safety, will also be addressed. This program will capture OHS developments including: - The December 2023 regulatory agenda, and status of rulemaking activities including workplace violence prevention, heat illness prevention, changes to lockout/tagout, powered industrial trucks, and mechanical power press rules, tree care standards, and progress on infectious disease prevention regulation. - Updates to OSHA's whistleblower protection policies - Enforcement initiatives including SVEP and the IBI (new egregious) citation policy - New National Emphasis Programs covering warehousing, fall prevention, and heat illness prevention - The most cited OSHA standards in FY 2023 - ... and more! Instructor: Adele L. Abrams, Esq., ASP, CMSP, Law Office of Adele L. Abrams P.C. Runtime: 73 minutes (CE's: AIPB 1.0 - CLE 1.0 - HRCI - SHRM - Nursing Ces through Medi-Sota)