Review of the County Durham Local Offer

What is the Local Offer?

The Local Offer is the place to find information for families of children and young people with special educational needs and disabilities (SEND). It can be accessed at www.countydurhamfamilies.info/localoffer

You will find a range of useful information with details on services that may help you or your child as they progress into adulthood from birth to 25. We must review the Local Offer each year and welcome any feedback about the website and how it can be further developed.

Please rate the site by answering the following questions and many thanks for completing the survey.

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* 1. Are you:

A child or young person

Parent or carer

Education professional

Health professional

Social care professional

Other (please specify)

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* 2. How many times have you searched for information on the Local Offer website?

	Website	Mobile version
Never	Never Website	Never Mobile version
1 - 10 times	1 - 10 times Website	1 - 10 times Mobile version
11 - 20 times	11 - 20 times Website	11 - 20 times Mobile version
Over 20 times	Over 20 times Website	Over 20 times Mobile version

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* 3. If you have not used the site, please give your reasons below:

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* 4. How easy is it to find information?

	Very Good	Good	Neither Good nor Bad	Poor	Don't Know
Ease of use of site	Ease of use of site Very Good	Ease of use of site Good	Ease of use of site Neither Good nor Bad	Ease of use of site Poor	Ease of use of site Don't Know
Attractiveness of design	Attractiveness of design Very Good	Attractiveness of design Good	Attractiveness of design Neither Good nor Bad	Attractiveness of design Poor	Attractiveness of design Don't Know
Finding information	Finding information Very Good	Finding information Good	Finding information Neither Good nor Bad	Finding information Poor	Finding information Don't Know
Is the information clear and easy to understand?	Is the information clear and easy to understand? Very Good	Is the information clear and easy to understand? Good	Is the information clear and easy to understand? Neither Good nor Bad	Is the information clear and easy to understand? Poor	Is the information clear and easy to understand? Don't Know
Usefulness of the site	Usefulness of the site Very Good	Usefulness of the site Good	Usefulness of the site Neither Good nor Bad	Usefulness of the site Poor	Usefulness of the site Don't Know

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* 5. Is there a good balance between text and visual information?

Very Good

Good

Neither Good nor Bad

Poor

Don't know

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* 6. Is any information, organisations or support groups missing? (please state)

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* 7. How could the website be developed further?

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* 8. How would you like us to communicate about future developments? (tick all that apply to you)

Closed Facebook page

Twitter

Text messages

Webinar (a web based workshop)

Drop in sessions

School newsletters

Email group

Other suggestions (please specify)

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* 9. If you would like to be involved through Making Changes Together and be involved in the Local Offer review meeting on 21 September, please provide email address: