Thank you for your input!

The Town of Limon is conducting this survey to receive feedback regarding your broadband service at home. The purpose of the survey is to determine the level of service you currently have at home, how you use the Internet, what you currently pay, what your current download and upload speeds are, and what is most important to you in regards to high speed Internet service.

This is vital information needed for the Town to understand the needs and desires of the community in order to determine potential actions of the Town in relationship to Broadband Services.

The survey shouldn't take more than 10 minutes for you to complete.

The survey does NOT collect personally identifying information. The speed test does gather location information from where the speed test was collected. You may complete the survey questions only or the speed test only, or both. Either way, we greatly appreciate your feedback and input.

Thank you to NeoConnect and Moffat County for developing much of this survey.

* 1. To which age group do you belong?

* 2. How much do you currently pay for your internet each month?

* 3. For what broadband download speed do you currently pay? The number that most advertising describes.

* 4. Does this cost include other bundled services? (Check all that apply)

* 5. How important is it to you to receive one invoice for internet, TV and/or phone service?

* 6. How reliable do you find your current internet connection?

  Never Sometimes Most of the Time Always
The download speed is too slow
The upload speed is too slow
The connection interrupts

* 7. In order to measure your current service levels, please take an internet speed test -- please go to http://www.speedtest.net/

* 8. In relationship to the download speed you pay for, how would you rate the download speed of your internet?

* 9. In relationship to the upload speed you pay for, how would you rate the upload speed of your internet?

* 10. When did you complete the speed test?

Date / Time
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:

* 11. What device did you use when you conducted the speed test?

* 12. Does the speed of your internet connection vary during or throught the day?

* 13. Are there times when you cannot get on the internet?

* 14. How fast do you think your internet service should be?  What service level do you expect or need

1 Mbps 100 Mbps
i We adjusted the number you entered based on the slider’s scale.

* 15. As a follow-up question to #13 above, if you are unsure of the service level or speed that you need, which of the following best suits your needs? (Check all that apply)

* 16. What would you be willing to pay for service at this level?

* 17. What is most important to you regarding your internet service (Please rank the following choices with 1 being the most important

* 18. How many people use the internet in your household

* 19. Which of the following devices do you have and how many of these devices do you have in your household?

  None 1 2 3 More than 3
Tablet
Desktop computer
Laptop computer
Smart phone
Smart TV
DVD/DVR or Blue Ray Player
Game Console
Security System Reliant on Internet
Home Controls Reliant on Internet (appliances, thermostats, etc.)

* 20. Which of the following Internet Service Providers do you use in your home? If you have more than one Internet Service Provider or more than one home, please select your primary provider at your primary residence.

* 21. For your home, what type of Internet service do you currently have? Choose all that apply.

* 22. If the private sector (phone, cable, wireless or other company) does not provide adequate and affordable broadband service to your home, who would you want to step in to ensure that better services are available?

* 23. Ranking the Government's Role in Broadband. What do you think the primary role for the Town of Limon should be with respect to broadband access? (Please rank your choices with "1" being your first choice.)

* 24. Do you think broadband service is a utility, i.e., something like electric service, water and sewer that a resident should expect to have adequate capacity?

* 25. How would you characterize your relation to your Internet service?

  Strongly Agree Agree Neutral/Not Sure Disagree Strongly Disagree
Our household mostly just uses the Internet for "basics" like email, browsing/research/homework, etc.
More and more, our household is relying on streaming video over the Internet for in-home entertainment
Household members interact with local businesses (reservations, tickets, etc.) over the Internet
Our household buys things online (Craigslist, eBay, etc.)
Our household sells things online (Craigslist, eBay, etc.)
Our household's demands on Internet bandwidth and speed is consistently increasing
If we had better home Internet service, one or more of us would work from home more often
The current Internet speed available is holding back our household's income potential
The current Internet speed available is holding back our household's entertainment options
Our household relies upon the internet for education purposes such as homeschooling or online classes

* 26. Would you consider leaving the community because it doesn't have adequate broadband?

* 27. Do you know of someone who has claimed they cannot locate  in Limon because of inadequate broadband?

* 28. If you have any other comments regarding your current Internet service or a community broadband service please tell us below:

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