Thank you for your input

The Town of Limon is conducting this survey to receive feedback regarding your broadband or Internet service at your place of work. The purpose of the survey is to determine the level of service you currently have at your work, how you use the Internet, what you currently pay, what your current download and upload speeds are, and what is most important to you in regards to high speed Internet service.

This is vital information needed for the Town to understand the needs and desires of the community in order to determine potential actions of the Town in relationship to Broadband Services.

The survey shouldn't take more than 10 minutes for you to complete.

The survey does NOT collect personally identifying information. The speed test does gather location information from where the speed test was collected. You may complete the survey questions only or the speed test only, or both. Either way, we greatly appreciate your feedback and input.

Thank you to NeoConnect and Moffat County for developing much of this survey.

* 1. What type of business are you in?

* 2. Do you operate your business from your home as the primary place of business?

* 3. Do you use your home internet service to supplement your business internet service?

* 4. About your employees

  Less than 3 3 to 6 7 to 20 21 to 50 More than 50
How many employees work for the company?
How many employees does your company have located in Limon?
How many of your employees in Limon work primarily from home?

* 5. If you have Limon-based employees that work from home, how often do they work from home on average? (Select the answer that describes a "typical" week.)

* 6. Which of the following Internet Service Providers do you use at your business? If you have more than one Internet Service Provider, please select your primary provider at your business.

* 7. For your business, what type of Internet service do you currently have?

* 8. How much do you currently pay for your Internet each month for business?

* 9. For what broadband download speed do you currently pay? The speed most advertising describes.

* 10. Does this cost include other bundled services? (Check all that apply.)

* 11. How important is it to you to receive one invoice for Internet, cable TV and/or phone service?

* 12. How often do you experience the following with your current business Internet Service?

  Never Sometimes Almost all the time Always
The download speed is too slow
The upload speed is too slow
The connection interrupts

* 13. In order to measure your current service levels, please take an internet speed test -- please go to http://www.speedtest.net/

* 14. In relationship to the download speed you pay for, how would you rate the download speed of your Internet?

* 15. In relationship to the upload speed you pay for, how would you rate the upload speed of your Internet?

* 16. When did you complete the speed test?

Date/Time
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/
:

* 17. What device did you use when you conducted the speed test?

* 18. How were you connected to the Internet?

* 19. Does the speed of your Internet connection vary during or throughout the day?

* 20. Are there times when you cannot get on the Internet?

* 21. How fast do you think your Internet service should be at your place of business? What service level do you expect or need?

1 Mbps 100 Mbps
i We adjusted the number you entered based on the slider’s scale.

* 22. As a follow-up question to #19 above, if you are unsure of the service level or speed that you need, which of the following best suits your needs?

* 23. What would you be willing to pay for the service at this level?

* 24. What impact would extremely fast Internet service have on your business? (Check all that apply.)

* 25. What is most important to you regarding your Internet service? (Please rank the following choices, with 1 being the most important.)

* 26. If the private sector (phone, cable, wireless or other company) does not provide adequate and affordable broadband service for your business, who would you want to step in to ensure that better services are available?

* 27. Ranking the Government's Role in Broadband. What do you think the primary role for the Town of Limon government should be with respect to broadband access? (Please rank your choices with "1" being your first choice.)

* 28. Do you think broadband service is a utility? i.e., something like electric service, water and sewer that a resident should expect to have adequate capacity.

* 29. How would you characterize your business in relation to your Internet service?

  Strongly Agree Agree Neutral/Not Sure Disagree Strongly Disagree
The Internet is important to my business, but mostly just for the "basics" like email, browsing/research, etc.
We rely on the Internet to drive leads and revenues.
We currently sell our products and services online.
Our business operations are heavily tied to the Internet.
Our demands on Internet bandwidth and speed are consistently increasing.
The current Internet speed available is holding back our growth potential today.
The current Internet speed available will eventually prevent us from our growth potential.
If Internet service doesn't improve, we may have to move all or part of our operations to another community.

* 30. If you have any other comments regarding your current Internet service or a community broadband service please tell us below:

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