Community Feedback

The Leominster Public Library is in the process of developing a strategic plan, aimed at providing the very best services to our community. A critical component of the process is gathering information and ideas from community members to establish priorities and create a focused direction for the library.

The survey should take approximately 10-15 minutes to complete. Please complete the survey by Friday, February 24, 2017. Thank you for your participation.

Susan Shelton, Library Director
Ann Finch, Special Services Coordinator
Cassandra Hall, Circulation & Reference Assistant
Sarah Chapdelaine, Head of Children’s Services
Tim Silva, Head of Adult Services

* 1. Do you currently have a Leominster Public Library Card? (Check all that apply.)

* 2. In the last 12 months, how often did you visit the Leominster Public Library?

* 3. If you do not use the Leominster Public Library regularly, why not? (Check all that apply.)

* 4. If you used the Leominster Public Library in the past 12 months, what did you or your family do? (Check all that apply)

* 5. How would you rate the following? If you are not familiar or used a service, please leave that rating box blank.

  Extremely satisfied Satisfied Somewhat satisfied (please tell us why below) Not satisfied (please tell us why below)
Children's (ages birth-grade 6) collection of materials (books, DVDs, audio books, music, magazines, etc.)
Young Adult (grades 7-12) collection of materials (books, DVDs, audio books, music, magazines, etc.)
Adult collection of materials (books, DVDs, audio books, music, magazines, etc.)
Downloadable collection (eBooks, eAudiobooks, movies and magazines)
Programs for children (ages birth-12)
Programs for young adults (ages 13-18)
Programs for adults (ages 18+)
Overall customer service at the library
Research help
Technology help
Library's Wi-Fi access
Library's public computers
Copier or printer
Fax machine
Interior building
Exterior building & grounds
Accessibility (ability to access areas inside and outside the building)
Library policies
Hours of operation
Parking

* 6. Do you use the Leominster Public Library's downloadable eBooks, eAudiobooks, movies and magazines?

* 7. To improve your library experience, what areas or services would you like the Leominster Public Library to focus on? Please select no more than 5 choices.

* 8. The Leominster Public Library has put together a Strategic Planning Committee to prioritize what the library should focus on in the next five years in addition to our core services. What are your top 3 priorities for the Library?

* 9. What would you like to be able to learn or do that isn't available in the community now?

* 10. Is there anything else you would like to share with us?

Demographic Information:
We would like to know a little more about you to be able to serve you better.

* 11. What is your gender?

* 12. Age

* 13. What is the primary language spoken in your home?

* 14. Do you live in Leominster?

* 15. Do you currently have internet access at home?

* 16. Which of the following electronic devices do you use? (Please select all that apply.)

 
100% of survey complete.

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