Exit Engaging Your Patients Webcast Post-Test Question Title * 1. After this session, please rate how your level of confidence changed. Feel no more confident than before. Feel a little more confident than before. Feel somewhat more confident. Feel more confident than before. Feel a lot more confident than before. Question Title * 2. When communicating with patients, the signposting technique involves: Asking a series of closed-end questions Gathering pertinent medical information at the onset Providing an overview of the topics covered Effectively using non-verbal communication strategies Question Title * 3. The serial position effect focuses on which segment(s) of the medical interview? Opening Middle Closing Both the opening and closing Question Title * 4. The “chunk and check” communication tool involves: Providing a summary of the medical information Breaking down the medical information into segments Focusing on the psychosocial aspects of the interview Asking patients their wishes for the medical interview Submit