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LCC Office - Lease Customer Feedback Survey
How would you rate your experience in dealing with the Budget / Rahaal lease contract procedure and conclusion?
Below Average
1 star
Average
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
How easy was it to obtain a lease quote from Budget / Rahaal?
Below Average
1 star
Average
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
How would you rate the sales executive’s response and behaviour during the quote to contract process? Rate on a scale of 1 to 10 (1 for poor & 10 for Excellent)
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2
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5
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7
8
9
10
1
2
3
4
5
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9
10
How would you rate the pre-lease vehicle delivery time after the signing of the contract?
Below Average
1 star
Average
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
How easy was it to deal with our Lease Customer Care offices in your city?
Below Average
1 star
Average
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
How would you rate the cleanliness of the new car given to you?
Below Average
1 star
Average
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
How easy was it to book a service appointment with us?
Below Average
1 star
Average
2 stars
Good
3 stars
Very Good
4 stars
Excellent
5 stars
How would you rate our service advisor’s response on a scale of 1 to 5? (1 for poor & 5 for Excellent)
1
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4
5
1
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4
5
Did you receive your vehicle after fixing up to your satisfaction?
Satisfied
Dissatisfied
How do you rate the repair quality on a scale of 1 to 5? (1 for poor and 5 for excellent)
1
2
3
4
5
1
2
3
4
5
Other (please specify)
How easy was the lease closing procedure?
Easy
Normal
Difficult
Other (please specify)
Was the TAMM canceled upon closing the vehicle?
Yes
If No , Please provide details below :-
Have you used our replacement services for breakdowns or in case of an accident?
No
Yes
Current Progress,
0 of 23 answered
