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1. What best describes your practice? (Required.)

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2. At which laboratory are your samples tested? (Required.)

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3. How satisfied are you with how quickly telephone calls are handled?

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4. How satisfied are you with the turnaround time of testing?

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5. How satisfied are you with the quality of reports received?

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6. How satisfied are you with the level of clinical support available?

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7. How satisfied are you with the delivery service to the laboratory?

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8. How satisfied are you with the general service provided?

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9. Please rank the above services on their importance to you. (1 most important, 5 least important)

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10. Please leave one word to describe our services to you

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11. Please comment on any suggestions you have for future improvements or feedback that you feel would help enhance our services.

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12. If you would like to be contacted about anything raised within this survey, please leave your practice details and someone will get back to you in due course.

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