Simply Thrive Client Satisfaction

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1. How satisfied are you with your experience at Simply Thrive?

	Very Dissatisfied	Dissatisfied	Neutral	Satisfied	Very Satisfied
Access to Services: How easy was it for you to access mental health services?	Access to Services: How easy was it for you to access mental health services? Very Dissatisfied	Access to Services: How easy was it for you to access mental health services? Dissatisfied	Access to Services: How easy was it for you to access mental health services? Neutral	Access to Services: How easy was it for you to access mental health services? Satisfied	Access to Services: How easy was it for you to access mental health services? Very Satisfied
Quality of Care: How would you rate the quality of care you experienced with your clinician?	Quality of Care: How would you rate the quality of care you experienced with your clinician? Very Dissatisfied	Quality of Care: How would you rate the quality of care you experienced with your clinician? Dissatisfied	Quality of Care: How would you rate the quality of care you experienced with your clinician? Neutral	Quality of Care: How would you rate the quality of care you experienced with your clinician? Satisfied	Quality of Care: How would you rate the quality of care you experienced with your clinician? Very Satisfied
Treatment Effectiveness: To what extent do you feel that the treatment you received helped improve your mental health?	Treatment Effectiveness: To what extent do you feel that the treatment you received helped improve your mental health? Very Dissatisfied	Treatment Effectiveness: To what extent do you feel that the treatment you received helped improve your mental health? Dissatisfied	Treatment Effectiveness: To what extent do you feel that the treatment you received helped improve your mental health? Neutral	Treatment Effectiveness: To what extent do you feel that the treatment you received helped improve your mental health? Satisfied	Treatment Effectiveness: To what extent do you feel that the treatment you received helped improve your mental health? Very Satisfied
Communication: How satisfied were you with the communication from mental health providers regarding your care and treatment?	Communication: How satisfied were you with the communication from mental health providers regarding your care and treatment? Very Dissatisfied	Communication: How satisfied were you with the communication from mental health providers regarding your care and treatment? Dissatisfied	Communication: How satisfied were you with the communication from mental health providers regarding your care and treatment? Neutral	Communication: How satisfied were you with the communication from mental health providers regarding your care and treatment? Satisfied	Communication: How satisfied were you with the communication from mental health providers regarding your care and treatment? Very Satisfied
Support and Resources: How supported did you feel in managing your mental health beyond the clinical setting?	Support and Resources: How supported did you feel in managing your mental health beyond the clinical setting? Very Dissatisfied	Support and Resources: How supported did you feel in managing your mental health beyond the clinical setting? Dissatisfied	Support and Resources: How supported did you feel in managing your mental health beyond the clinical setting? Neutral	Support and Resources: How supported did you feel in managing your mental health beyond the clinical setting? Satisfied	Support and Resources: How supported did you feel in managing your mental health beyond the clinical setting? Very Satisfied
Billing: How was your overall billing experience?	Billing: How was your overall billing experience? Very Dissatisfied	Billing: How was your overall billing experience? Dissatisfied	Billing: How was your overall billing experience? Neutral	Billing: How was your overall billing experience? Satisfied	Billing: How was your overall billing experience? Very Satisfied
Overall Experience: On a scale of 1 to 10, how likely are you to recommend Simply Thrive to others?	Overall Experience: On a scale of 1 to 10, how likely are you to recommend Simply Thrive to others? Very Dissatisfied	Overall Experience: On a scale of 1 to 10, how likely are you to recommend Simply Thrive to others? Dissatisfied	Overall Experience: On a scale of 1 to 10, how likely are you to recommend Simply Thrive to others? Neutral	Overall Experience: On a scale of 1 to 10, how likely are you to recommend Simply Thrive to others? Satisfied	Overall Experience: On a scale of 1 to 10, how likely are you to recommend Simply Thrive to others? Very Satisfied

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2. Access to Services: What barriers, if any, did you encounter in seeking mental health support?

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3. Quality of Care: Were you treated with respect and empathy during your interactions with mental health providers?

Yes

No

Other (please specify)

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4. Treatment Effectiveness: Did you feel involved in decisions about your treatment plan?

Yes

No

Other (please specify)

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5. Communication: Were you provided with adequate information about your condition and treatment options?

Yes

No

Other (please specify)

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6. Support and Resources: Were you provided with information about additional resources and support services available to you?

Yes

No

Not Applicable

Other (please specify)

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7. Billing: Were you provided with adequate information about your therapy costs?

Yes

No

Other (please specify)

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8. Who is your clinician?

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9. Is there anything else you would like to share about your experience with Simply Thrive or your clinician?