We appreciate your help evaluating ABA’s efforts to support member bookstores the past 12 months!

The following 10-minute survey covers the period of March 2020 through March 2021. This period coincides with Allison Hill’s first year as CEO, beginning after Winter Institute 15 in Baltimore and extending through today. 

Things to consider may include COVID small business relief and antitrust advocacy, member Coffee Breaks, BIPOC Coffee Breaks and Forums, Virtual Children’s Institute, Virtual Winter Institute, educational webinars and series, author events for bookstore customers, Marketing Meetups, Technology Meetups, the Indie Next List, IndieCommerce and IndieLite, Indies Introduce, Bookselling This Week, ABA’s twice weekly updates, LIG health insurance, partnership programs, member discount programs, etc.

Please note: This survey pertains to the work of the ABA CEO and staff only. It does not pertain to the work of the ABA board.

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* 1. How would you rate the quality of ABA’s communication (Bookselling This Week, daily/twice weekly updates from Allison Hill, Q&A at regional town hall meetings, etc.) over the past 12 months on a scale of 1-10 (1 being poor, 5 being neutral or unsure, 10 being excellent)?

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* 2. How would you rate the quantity of ABA’s communication (Bookselling This Week, daily/twice weekly updates from Allison Hill, Q&A at regional town hall meetings, etc.) over the past 12 months on a scale of 1-10 (1 being poor, 5 being neutral or unsure, 10 being excellent)?

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* 3. How would you rate ABA’s networking opportunities for members (member Coffee Breaks; Winter Institute chats, bookseller discussion groups, bookseller and author socials; Children’s Institute; BIPOC Meetups and Forums; etc.) over the past 12 months on a scale of 1-10 (1 being poor, 5 being neutral or unsure, 10 being excellent)?

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* 4. How would you rate ABA’s children’s programming? (For example, Children’s Institute, the Stamped book club, the ABC catalog, etc.) over the past 12 months on a scale of 1-10 (1 being poor, 5 being neutral or unsure, 10 being excellent)?

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* 5. How would you rate ABA’s educational programming (Winter Institute, Marketing and Technology Meetups, the Q4 prep series in BTW, COVID labor law webinar, antiracist training, etc.) over the past 12 months on a scale of 1-10 (1 being poor, 5 being neutral or unsure, 10 being excellent)?

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* 6. How valuable to your business were ABA author programs (Indie Next List, Kids’ Next List, Indies Introduce, Indie Bestseller List, regional bestseller lists, etc.) to your business over the past 12 months on a scale of 1-10 (1 being poor, 5 being neutral or unsure, 10 being excellent)?

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* 7. How would you rate ABA’s government advocacy (COVID relief advocacy, resources, and tools, for example) on behalf of members over the past 12 months on a scale of 0-10 (0 being poor, 5 being neutral or unsure, 10 being excellent)?

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* 8. How would you rate ABA’s promotion of independent bookstores to the general public (such as #BoxedOut, “October is the new December,” #SaveIndieBookstores, Indies First Dan Rather event, and press interviews) over the past 12 months on a scale of 1-10 (1 being poor, 5 being neutral or unsure, 10 being excellent)?

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* 9. How would you rate ABA’s publisher advocacy on behalf of ABA’s members over the past 12 months on a scale of 1-10 (1 being poor, 5 being neutral or unsure, 10 being excellent)?

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* 10. If you are an IndieCommerce or IndieLite store, how valuable was ABA’s ecommerce platform to your business over the past 12 months on a scale of 1-10 (1 being poor, 5 being neutral or unsure, 10 being excellent)? Skip if not applicable.

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* 11. How valuable to your business were ABA partnership programs (LIG health insurance, Constant Contact rebate, Crowdcast discount, Bookshop.org pool participation, IndieBound store search, PartnerShip FedEx shipping discounts, W.G. Ellerkamp discount, etc.) over the past 12 months on a scale of 1-10 (1 being poor, 5 being neutral or unsure, 10 being excellent)?

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* 12. If you scored any of questions 1-11 below a 5, how can we improve on those items?

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