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* 1. What military housing community and installation do you currently live?

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* 2. When did you move-in?

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* 3. Are you aware that there is a Tenant Bill of Rights that outlines military families' rights while living in privatized military housing?

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* 4. Do you feel your house and community meets health and environmental standards?

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* 5. Does your home have working fixtures, appliances and utilities and well-maintained common areas and amenity spaces?

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* 6. Does your lease have clearly defined rental terms to establish tenancy, including any addendums and other regulations?

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* 7. Did you receive a plain-language briefing prior to signing your lease and 30 days after move in by the installation housing office?

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* 8. Did you have the time and opportunity to prepare and be present for your move-in and move-out inspections?

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* 9. Are you able to report housing problems without fear of reprisal or retaliation?

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* 10. Do you have access to a Military Tenant Advocate or military legal assistance attorney through the housing management office to assist with preparation of requests to initiate dispute resolution?

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* 11. Do you receive property management services performed by trained or certified, responsive staff?

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* 12. Are you able to communicate with your landlord or maintenance staff and receive accurate and responsive communications?

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* 13. When getting a maintenance or repair done to your home: Do you get prompt and professional maintenance and repair? Are you informed of the required time frame for maintenance or repairs when a maintenance request is submitted? Are you given prompt relocation to suitable lodging or other housing at no cost if your maintenance or repair is necessary to ensure habitability?

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* 14. Can you receive advice from military legal assistance of procedure involving mechanisms for resolving disputes with the property management company or property manager to include mediation, arbitration, and filing claims against a Landlord? 

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* 15. Do you receive reasonable, advanced notice of any entrance by a Landlord, installation housing staff, or chain of command into your home, except in the case of an emergency or abandonment?

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* 16. Do you have to pay any non-refundable fees or have applications of rent credits held arbitrarily? 

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* 17. Does your installation use the "universal lease"? 

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* 18. Are you provided the 7 year maintenance history of your home before signing a lease?

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* 19. Are you aware that you have the right to a dispute resolution process?

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* 20. Are you aware that you have a right to withhold rent during the dispute resolution process?

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* 21. If you are having trouble with your military housing provider, do you know who to contact in order to get assistance?

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* 22. Would you like a member of the AFHA advocacy team to reach out and advise you on your rights as military tenant? If yes, please click the link to fill out an advocate request form.

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