Its A Child's World Family Day Home Agency

Parent/Agency Survey 2019

Question Title

* 1. Is the agency staff responsive to communications in a timely manner?

Always

Sometimes

Rarely

Comments

Question Title

* 2. How often do you communicate with your Day Home Consultant?

I communicate regularly with my consultant with phone calls, emails, and seeing her at agency events.

I only communicate when there is an issue or concern with my child's day home.

I rarely communicate with my consultant but, I have I have read her visit notes when she visits my child's day home

I have never had communication with my day home consultant but I am aware that I can call at any time

I was not aware I had a day home consultant

Comments

Question Title

* 3. Were you satisfied with the agency registration process?

I liked coming in and meeting the agency staff

I liked having the registration package scanned and emailed to me.

Other

Question Title

* 4. Did you receive sufficient information from the agency upon registration (parent handbook, agency policies, payment methods, subsidy)

Yes

Somewhat

I would like more information about

Question Title

* 5. Does the Parent Handbook have all neccessary information regarding your child care?

Yes

If answered No, please specify what information was missing or unclear.

Question Title

* 6. Do you regularly read Its A Child’s World Newsletter?

Yes

Sometimes

Is there anything you would like to see more of in the Newsletter?

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* 7. Did you participate in any of the following Agency events in 2018-2019?

Santa's Breakfast

Play in The Park

Nutrition Workshop

Open House/ Resource Fair

Other (please specify)

Question Title

* 8. How do you get the majority of information regarding you day home?

Provider

Consultant

Newsletter

Facebook

Website

Other (please specify)

Question Title

* 9. Are you aware that all payment to the agency must be in from the 1-5 of every month and if nothing has been paid buy the 10th of every month a late charge will be issued to you?

Yes

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* 10. If your provider offers transportation, are you aware that they have taken a Car Seat Safety course?

Yes

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* 11. Are you aware that all day homes will be following the New Canadian Food Guidelines?

Yes

Question Title

* 12. Would you be interested in being a participate in It’s a Child’s World FDH parent advisory committee? The commitment would include an annual meeting and to receive regular emails requesting input of agency policies, procedures and events

Yes

If answered Yes, please provide us with your contact information.