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VCA Communication Survey

We need your opinions about VCA communication with homeowners. Completing this survey should only take a few minutes, and your responses will be anonymous.

The Verandah Community Association (VCA) believes effective communication with homeowners is very important. It uses four principal methods to provide information to you – News You Can Use emails, the Verandah View, the VCA website, and through our Neighborhood Representatives. We would like your input on the clarity, frequency, and usefulness of the information we share with you. We want to know what’s working, what can be improved, and how we can better keep you informed and engaged in VCA activities. We appreciate your time in completing this survey.
1.How well informed do you feel that you are about the work of the VCA and its committees?
2.How satisfied are you with the electronic information that you receive from the VCA including Emails from VCA staff, News You Can Use, and the Verandah View digital magazine?
3.Please tell us what we can do better:
4.The information I receive from the VCA is:
5.News You Can Use is emailed once a month: (Select one)
6.What is your preferred method of receiving information from the VCA? Choose one or more of the following:
7.Do you use social media?
8.If you use social media, please choose the platforms you use from the list below?
9.Should the VCA create a social media account that provides information, specifically about the VCA, to homeowners?
10.How often do you visit the VCA website, www.vcalife.com?
11.For those of you familiar with the VCA website do you find it a useful source of information about the community?
12.What suggestions do you have to improve the VCA website?:
13.The Verandah View - the VCA’s digital magazine - is emailed to all homeowners and residents. How often do you read it?
14.If you are familiar with the Verandah View, please click on the following statements that are applicable to your experiences.
15.What suggestions do you have to improve the Verandah View ?
16.Looking ahead, please identify issues that you would like to know more about.
17.A source of VCA information is your Neighborhood Representative
Do you receive regular reports from your Neighborhood Representative?
18.How satisfied are you with your representative keeping you informed about VCA issues.
19.If you are not satisfied, please let us know why and what changes need to be made:
20.Please provide any additional thoughts, observations and suggestions as to how the VCA can improve communications with residents?
Thank you for participating. The VCA will use the information from this survey to improve the ways it communicates with homeowners.