Celebrating People, Process and Performance

There is no cost to apply, increase your chances of winning by applying for multiple categories! All applications must be completed and submitted by December 20, 2021.

Please note awards will only be issued for categories where two or more organizations have submitted an application. 
 
Community
This award recognizes outstanding voluntary contributions made by contact centres to the citizens of Manitoba between December 1, 2020 -November 30, 2021. The award recipient is selected for demonstrating tremendous spirit and enriching both their workplace and their community. *Virtual judging will take place between January 10 - 21, 2022.
 
Health and Wellness 
This award recognizes contact centres that help their employees enhance their personal and professional lives through a wide-ranging wellness program. *Virtual judging will take place between January 10 - 21, 2022.
 
People's Choice
MCCA's People's Choice Award for Manitoba’s Favourite Company for Customer Service will be chosen through public vote. Who will Manitoba choose?  Will it be you?​
*All partners in good standing will automatically be entered into this category. If you would prefer to be removed from this category please email bruce@mcca.mb.ca.
 
Innovation
This award recognizes contact centres that have employed new or enhanced technology, processes, social media, reporting and/or organizational change in order to improve their customer and/or employee experience. *Virtual judging will take place between January 10 - 21, 2022.
 
Employee Engagement
This award recognizes contact centres where employee surveys boast of job accomplishment and career fulfillment.
A link will be sent to you to distribute to your team on January 10, 2022 and will remain open until end of day January 21, 2022.

Training and Performance
This award recognizes contact centres that demonstrate a dedication to developing the skills of its workforce and that provide opportunities for Industry advancement and future growth. *Virtual judging will take place between January 10 - 21, 2022.
 
Click Save and Next below to begin your application.

T