Thank you in advance for your participation.

Your anonymous answers will help the International Services Office to become more efficient and effective in assisting you with your current and  future visits. Your responses will help us to improve our website, on-boarding process, service offerings and other areas you feel we should improve. We will use your feedback to consider additional services, methods of communications, and plan events that fit your interests. Please note that all questions are optional; however, they are important in the results of our survey. 

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* 1. How often do you visit Fermilab?

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* 2. Are you a U.S. Citizen?

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* 3. Please rate your satisfaction with our registration process for computing and site access.

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* 4. Please indicate areas where you feel International Services (Users Office and Visa Office) can improve (please select applicable boxes).

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* 5. What methods of communications would you find useful or helpful to obtain information from the Users Office (please select applicable boxes)?

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* 6. What lab services have you used? (Please check as many boxes as applicable)?

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* 7. What new services would you be interested in (please select applicable boxes)?

  Important Moderately Important Not Important
Zip cars
Zip bikes
Area transportation
Family services such as local banks, driver license information, social security cards, local school information, local sports clubs, etc.
Training and development information such as English as a second language

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* 8. Which of the following social events if organized by the lab are you most likely to attend (please check as many boxes as applicable)?

  Likely Not likely
User/Visitor family picnic
Chicago tours
Holiday celebrations
Local events

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* 9. Please provide suggestions for services you feel we should offer.

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* 10. Is there unaddressed needs that we should focus on?  If yes what are they?

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